Customer Service agent-payment processing Position Available In Knox, Tennessee
Tallo's Job Summary: RemX is hiring Customer Service agents for payment processing in Knoxville, TN. This full-time role involves updating payment status, escalating issues, and making payments via various channels. The hourly pay rate is $17.45. Ideal candidates have excellent English skills, a calm demeanor, and can work efficiently in a call center environment.
Job Description
Customer Service agent-payment processing
Knoxville, TN Description RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with members over the phone.
Hours:
M-F 8am-5pm Job type: Full Time/Contract Job duties: Interface with a CRM-based software UI to update payment status
Escalate issues to team leads as soon as they are realized
Make payments via web portal
Make payments via automated payment processing phone system
Make payments via conversation with Customer Service Reps at Carriers
•Keep track of workload and progress each day
Skills & Abilities:
Pleasant, calm demeanor on the phones
Ability to speak confidently
Excellent command of the spoken English language If you meet the requirements send updated resume naeli.arias@remx.com
Overview Base Pay:
17.45 per
HOUR Other Pay:
Job Number:
1246380
Employee Type:
Contract- perm opportunity
Manage Others:
No Travel:
Not Specified Paid Relocation:
Not Specified
