Customer Service Agents Position Available In Knox, Tennessee
Tallo's Job Summary: RemX is hiring Customer Service Agents in Knoxville, TN for a call center environment. The role involves updating payment statuses, escalating issues, and making payments via various platforms. Candidates need a calm demeanor, confident speaking skills, and at least a high school diploma or equivalent experience. The position offers a pay rate of $17.00 per hour.
Company:
RemX
Salary:
$35360
Job Description
Customer Service Agents
Knoxville, TN Description RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.
Position Title:
Customer Service Associates Location:
Onsite –
Knoxville, TN Pay:
17.00
Hours:
M-F 8am-5pm Job type:
Full Time/Contract Key Responsibilities:
- Interface with a CRM-based software UI to update payment status
- Escalate issues to team leads as soon as they are realized
- Make payments via web portal
- Make payments via automated payment processing phone system
- Make payments via conversation with Customer Service Reps at Carriers
- Keep track of workload and progress each day
Skills & Abilities:
- Pleasant, calm demeanor on the phones
- Ability to speak confidently
- Excellent command of the spoken English language
Education & Experience:
- High School Diploma or a minimum of three (3) years in a similar role
Overview Base Pay:
17.00 per
HOUR Other Pay:
Job Number:
1253886
Employee Type:
Manage Others:
Not Specified Travel:
Not Specified Paid Relocation:
Not Specified
