Customer Service Associates Position Available In Knox, Tennessee
Tallo's Job Summary: RemX is hiring Customer Service Associates in Knoxville, TN for call center roles. Pay is $17.45 per hour, full-time. Responsibilities include updating payments, issue escalation, and interacting with customers. Requirements: high school diploma or 3 years in a similar role, confident English communication skills, and a pleasant phone manner.
Company:
RemX
Salary:
$36296
Job Description
Customer Service Associates
Knoxville, TN Description RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.
Position Title:
Customer Service Associates Location:
Onsite –
Knoxville, TN Pay:
17.45
Hours:
M-F 8am-5pm Job type:
Full Time/Contract Key Responsibilities:
- Interface with a CRM-based software UI to update payment status
- Escalate issues to team leads as soon as they are realized
- Make payments via web portal
- Make payments via automated payment processing phone system
- Make payments via conversation with Customer Service Reps at Carriers
- Keep track of workload and progress each day
Skills & Abilities:
- Pleasant, calm demeanor on the phones
- Ability to speak confidently
- Excellent command of the spoken English language
Education & Experience:
- High School Diploma or a minimum of three (3) years in a similar role
Overview Base Pay:
17.45 per
HOUR Other Pay:
Job Number:
1247649
Employee Type:
Manage Others:
Not Specified Travel:
Not Specified Paid Relocation:
Not Specified
