Customer Service Representative Position Available In Knox, Tennessee

Customer Service Representative
Knoxville, TN Description RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment. You’ll need to be efficient, productive, and thorough dealing with our members over the phone.

Position Title:

Customer Service Agent Location:

Onsite –

Knoxville, TN Pay:

$18.00

Hours:

M-F 8am-5pm Job type:

Full Time/Contract Key Responsibilities:

• Interface with a CRM-based software UI to update payment status
• Escalate issues to team leads as soon as they are realized
• Make payments via web portal
• Make payments via automated payment processing phone system
• Make payments via conversation with Customer Service Reps at Carriers
• Keep track of workload and progress each day

Skills & Abilities:

• Pleasant, calm demeanor on the phones
• Ability to speak confidently
• Excellent command of the spoken English language

Education & Experience:

• High School Diploma or a minimum of three (3) years in a similar role Please submit your resume to darilys.

gutierrez@remx.com with the subject “TN” for immediate review.

Overview Base Pay:

18.00 per

HOUR Other Pay:

Job Number:

1261950

Employee Type:

Manage Others:

Not Specified Travel:

Not Specified Paid Relocation:

Not Specified