Customer Service Representative Position Available In Knox, Tennessee
Tallo's Job Summary: Customer Service Representative position in Knoxville, TN offers $18.77/hour pay rate starting May 19, 2025. This on-site role involves providing exceptional service, maintaining data confidentiality, and supporting various tasks for higher education institutions. Strong computer skills, communication abilities, and a positive attitude are key for success in this opportunity for professional growth and work-life balance.
Job Description
Customer Service Representative
Knoxville, TN Description Customer Service Representative – On-Site | Knoxville, TN
Start Date:
May 19, 2025
Pay Rate:
$18.77/hour
Contract Duration:
Through August, with potential for long-term opportunities based on performance, attendance, and business needs (no guarantees). We are seeking on-site Customer Service Representatives to join a growing team that supports higher education institutions across the country. If you’re looking for stable, meaningful work and a place to grow professionally, this is a great opportunity to get your foot in the door. What You’ll Need to
Succeed:
Strong computer navigation and multitasking skills Excellent grammar, communication, and customer service skills The ability to grasp and explain complex concepts quickly A positive, professional attitude—even under pressure A drive to learn, contribute, and thrive in a team environment
Key Responsibilities:
Maintain confidentiality and security of all data and systems Provide exceptional service through inbound and outbound calls on behalf of partner institutions Enter and update information in internal systems with accuracy and speed Independently complete various tasks such as manual calls, account updates, and processing return mail Demonstrate a strong understanding of financial aid and student loan processes Contribute to team goals and meet department standards for quality, call metrics, and attendance Support other departments and special projects as needed Adhere to professional dress, behavior, and company policies Why Work Here? This is more than just a job. It’s a chance to be part of a workplace that values employee input, encourages personal development, and recognizes the importance of work-life balance. From casual office culture to leadership development opportunities, this team is serious about fostering a supportive and engaging environment. If you’re ready to bring your skills to a fast-paced and purpose-driven team, we’d love to hear from you.
Overview Base Pay:
18.77 per
HOUR Other Pay:
Job Number:
1247819
Employee Type:
Manage Others:
Not Specified Travel:
Not Specified Paid Relocation:
Not Specified
