Customer Service Representative Position Available In Knox, Tennessee
Tallo's Job Summary: Waste Connections in Knoxville, TN is hiring a Customer Service Representative with a competitive compensation of $21 per hour. Responsibilities include handling customer calls, processing orders, managing payments, and collaborating with customers and employees. Requirements include 2 years of customer service experience and proficiency in Microsoft Word, Excel, and Outlook. Benefits include 401(K) plans, healthcare coverage, and additional perks such as Employee Assistance Mental Health Program and Scholarship Opportunities.
Job Description
Customer Service Representative 3.1 3.1 out of 5 stars Knoxville, TN 37917
Join Waste Connections:
Empowering Communities with
Exceptional Service About Us:
Waste Connections is a leading integrated services company providing comprehensive solid waste collection, transfer, disposal, and recycling services to residents and businesses across the U.S. and Canada. We pride ourselves on fostering a unique culture where self-directed, empowered employees are trusted and supported to reach their full potential, making a significant impact on their communities and careers daily.
Why Choose Us:
At Waste Connections, our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are: Handling customer calls and processing orders for new services, discontinuations, or changes. Managing customer payments, investigating billing inquiries, and updating account information. Collaborating with customers and Waste Connections employees to identify service needs, resolve issues, and provide cost-effective, environmentally sound solutions.
Requirements:
Minimum of 2 years of high-volume customer service experience preferred. Proficiency in Microsoft Word, Excel, and Outlook. Strong verbal and written communication skills.
Benefits:
Competitive compensation of $21 per hour. 401(K) plan with company match to support your future savings. Comprehensive healthcare benefits including medical, dental, and vision coverage. Additional perks such as Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for children, Employee Stock Purchase Plan, and Employee Relief Fund. Insurance coverage including life, short-term, and long-term disability. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.