Customer Service Representative Position Available In Knox, Tennessee
Tallo's Job Summary: Customer Service Representative Summary: This role involves providing telephone and administrative support for patient inquiries and billing at organization physician practices. Shifts are Monday to Friday, 8 am to 4:30 pm. Requirements include understanding patient accounts, effective communication skills, and handling inbound calls in compliance with policies.
Company:
TEKsystems
Salary:
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Job Description
Description Customer Service Representative Summary:
Provide telephone and administrative coverage for the patient support functions related to the centralized business office for organization physician practices. Answer telephone calls and assists patients with billing inquiries and payments.
Job Description:
On-site Shift:
Monday – Friday 8-4:30pm (First day will start at 9:00am)
- Understands Patient Accounts/Customer Service process including HIPAA policy regarding patient confidentiality guidelines.
- Communicates effectively with patients/public, co-workers, physicians and or their offices, and other office personnel using verbal, nonverbal and written communication skills.
- Handles inbound telephone inquiries regarding patient accounts in compliance with the CMG policies.
