Customer Service Representative – BPO Client Relations Position Available In Knox, Tennessee
Tallo's Job Summary: As a Customer Service Representative for Edfinancial Services LLC in Knoxville, TN, you will earn $17.20-$22.32 per hour, plus benefits like health savings accounts, paid holidays, and tuition reimbursement. This entry-level position requires a high school diploma, computer skills, and a focus on customer service and phone etiquette. Join our team for growth opportunities and a supportive work environment.
Job Description
Customer Service Representative
- BPO Client Relations Edfinancial Services LLC
- 3.9 Knoxville, TN Job Details Full-time $17.20
- $22.
32 an hour 7 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance Qualifications Customer service High school diploma or GED Computer skills Phone etiquette Entry level
Full Job Description Location:
Knoxville, TN Company:
Edfinancial Services Edfinancial Services, a leading contractor for the Department of Education, is seeking dedicated Customer Service Representatives. If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!
Compensation and Benefits:
Base Wage:
$17.75 per hour
Additional Benefits:
$4.57 per hour for medical, dental, vision,
FSA, or HSA Additional Perks:
11 paid holidays, generous PTO, supportive leadership, and a positive team culture
About Us:
We prioritize career growth, with 99% of entry-level employees who stay over two years advancing in their careers. We offer a casual work environment, a focus on employee well-being, and opportunities for personal development through tuition reimbursement and leadership programs.
Role Overview:
As a Customer Service Representative, you will handle customer inquiries via phone, chat, or email with professionalism and patience. Your role involves solving problems and ensuring customer satisfaction with the support of experienced agents.
Qualifications:
High school diploma Strong computer skills Excellent customer service and phone skills Ability to obtain federal security clearance
Work Schedule:
Flexibility is required for evening shifts. Peak periods extend hours of operation. Hours of Operation (EST):
Monday:
8:00 a.m.
- 9:00 p.m. Tuesday
-
Wednesday:
8:00 a.m.
- 8:00 p.m. Thursday
-
Friday:
8:00 a.m.
- 6:00 p.m. Saturday
•
Sunday:
Closed Peak Periods:
January
- March July
•
August October :
For a quick and easy application, please complete our 5-minute mobile-friendly form. We look forward to meeting you!
