Customer Service Representative – Emory Road Position Available In Knox, Tennessee
Tallo's Job Summary: Our specialty medical practice in Powell, TN is hiring a Customer Service Representative for the Emory Road location. Responsibilities include providing excellent customer service, managing patient check-in and check-out processes, updating medical records, answering phone calls, and maintaining a neat work area. This is a full-time position with benefits, including health insurance and paid time off.
Job Description
Customer Service Representative – Emory Road 3.0 3.0 out of 5 stars 7560 Dannaher Drive, Powell, TN 37849 Our specialty medical practice has an immediate opening for an experienced Medical Office Front Desk Receptionist in the Knoxville-metro area. Must be willing to travel and work in Knox metro-area including Farragut, Lenoir City, Oak Ridge and Maryville. Travel time is paid.
EXAMPLES OF DUTIES
(List does not include all duties assigned)
- Provide great customer service to our patients in a friendly, courteous and helpful manner.
- Optimize patients’ satisfaction by completing the check in and check out process accurately.
- Verify and update necessary information in the medical records/database, perform all registration functions and collect co-pays and balances due as appropriate.
- Perform copying and faxing of documents.
- Sort and deliver incoming faxes and packages.
- Maintain computerized scheduling and follows office scheduling policies.
- Answer and screen telephone calls, take messages, and provide appropriate information to phone callers as wells as handling outgoing phone calls as appropriate.
- Assist with charge entry, and other work related work, if requested.
- Maintain work area and lobby in neat and orderly manner.
- Maintain strictest confidentiality both internally and externally.
- Knowledge of spelling, grammar and punctuation needed to process patient information along with the ability to file materials correctly by alphabetic or numeric processes.
- Knowledge of computer systems and applications.
Experience in eClinicalWork (electronic health record) a plus.
Job Type:
Full-time Benefits:
401(k) Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Uniform allowance Vision insurance
Medical Specialty:
Allergy & Immunology Schedule:
8 hour shift Monday to Friday Ability to
Commute:
Powell, TN 37849 (Required) Ability to
Relocate:
Powell, TN 37849: Relocate before starting work (Required)
Work Location:
In person
