Guest Engagement Specialist – Tier 2 Position Available In Knox, Tennessee

Guest Engagement Specialist – Tier 2 Altar’d State – 3.0 Knoxville, TN Job Details Full-time 1 day ago Qualifications Customer service Microsoft Office Computer skills Communication skills Entry level Full Job Description Corporate Office – Knoxville, TN Primary Responsibilities Answer multi-line phone system and direct calls to appropriate department Directs guest services efforts consistent with Altar’d State standards Ability to evaluate situations and make appropriate business decisions Must be self-motivated with the ability to work in a demanding, fast paced, ever-evolving environment Maintain a working knowledge of product detail Understand systems that comply with locating items in inventory database Ability to manage multiple and/or conflicting responsibilities Good computer skills with knowledge of email functions and Microsoft Office Excellent verbal and written communication skills Effective organizational and interpersonal skills required Outstanding customer service skills including researching and resolving customer issues Excellent problem solving skills Detail oriented Understands the Altar’d State culture, and ensures compliance with all Altar’d State values, practices, and operational standards Additional responsibilities assigned by Altar’d State Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are proud to share that our associates have made us one of Fortune’s Best Companies to Work For! Recently, our team has received the following recognition: #73 in Fortune 100 Best Companies to Work For® 2023 #4 in Fortune Best Workplaces in Retail™ 2022 #93 in Best Workplaces for Millennials™ 2023 #34 in Fortune Best Workplaces for Women™ 2022