Inbound Call Center Representative Position Available In Knox, Tennessee
Tallo's Job Summary: As an Inbound Call Center Representative at Aucera in Knoxville, TN, you will provide exceptional customer service, resolve issues, upsell products, and maintain product knowledge. The role offers competitive compensation, set schedules, flexible pay, healthcare coverage, and paid training. Ideal candidates possess a willingness to learn, competitive spirit, reliability, and effective communication skills. Join Aucera for a rewarding career opportunity today!
Job Description
Inbound Call Center Representative 3.1 3.1 out of 5 stars Knoxville, TN Start your Career with Aucera as a Call Center Representative! As a Call Center Representative, you will ensure a memorable customer experience by using needs-based strategies. While working with us, you’ll gain valuable skills that will benefit your future growth, whether with Aucera or in any career you pursue. Imagine adding the following skills to your resume: Communication and Presentation Listening, Critical Thinking, and Problem Solving Adaptability and Team Building Decision Making Goal Setting and Time Management Confidence and Relevant Work Experience Your resume will continue to grow with skills that lead you to careers in industries like sales, hospitality, management, technology, and beyond. We support your professional growth, whether at Aucera or beyond.
Job Responsibilities:
Identify and Resolve Customer Issues:
Use problem-solving skills to assist customers.
Upsell Products and Services:
Offer additional products and services to customers.
Maintain Product Knowledge:
Stay updated on our clients’ products, services, and promotions.
Customer Focus:
Always put the customer first, remaining polite and professional.
Document Information:
Record all customer information, communications, and sales in a computer system.
Benefits:
Competitive Compensation:
Base salary plus incentives, with agents earning $15-$17/hr.
Set Schedules:
Enjoy a work-life balance with consistent hours.
Flexible Pay:
Direct deposit with daily and weekly options. Healthcare Coverage and 401
K:
Comprehensive benefits to support your well-being.
Paid On-the-Job Training:
Get paid while you learn and grow.
Job Requirements:
Whether you’re reinventing yourself or looking to grow at a new organization, you’ll feel at home at Aucera. This position is a good fit for those coming from various industries, such as retail, hospitality, management, and service. Attributes of a
Great Call Center Agent:
Willingness to Learn Competitive Spirit Reliability Enjoy Helping Others Effective Communication with All Types of People Flexibility Background and/or
Drug Test:
May be required. Why Aucera? Aucera is the best job in town! Apply today and start your journey with us. Ready to advance your career? and become a part of our dynamic team!
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.
Job Type:
Full-time Pay:
$15.00 – $17.00 per hour
Benefits:
401(k) On-the-job training Referral program
Work Location:
In person
