IT Customer Support Position Available In Knox, Tennessee

IT Customer Support Tsunami USA Knoxville, TN 37919 Who is

TSUNAMI USA?

TSUNAMI, formerly known as Ocean 10 Security, is a growing tech company that designs, builds, installs, and supports our product, the TSUNAMI camera system. It’s built tough with 360-degree views, night vision, license plate recognition, and more! The TSUNAMI is used by cities, the military, police, housing authorities, and even NASA. If you’re interested in joining our team, visit our website, call the support number on the contact page, and follow the prompt for career opportunities. We’d love to hear why you’d be a great fit. Based in Knoxville, TN, we’re a fast-growing small business with a powerful reach across the country. Even though our team is small, our impact is big. We focus on excellent customer service and always put our clients first. Our team members enjoy a supportive, non-corporate environment where they can grow into new roles and take on new challenges. We’re looking for hardworking people who can pave their own way and are passionate about what they do and want to grow with us. If that sounds like you, we’d be happy to hear from you.

Company Values:

1. Continuous Improvement 2. Service 3.

Innovation Job Details:

We do not have educational or experience requirements for this position. Those with a criminal record are encouraged to apply. If you apply for one position – you will be considered for all positions we have available. We are looking for someone who can:

• Deliver impeccable customer service warmly & conversationally
• Fulfill the support aspect of TSUNAMI’s white glove service
• Work cross-functionally with clients, field technicians, and other employees
• Monitor TSUNAMI surveillance camera functions
• Provide internal IT Support
• Multi-task & adjust quickly Our ideal candidate has experience in:
• Ubiquiti
• Cradle Point
• NVR
• General IT services
• IP Camera workings

IT Customer Support Job Type:

Full-time Pay:

$40,000.00 – $50,000.00 per year

Benefits:

Health insurance Paid time off

Compensation Package:

Weekly pay

Schedule:

8 hour shift Monday to Friday People with a criminal record are encouraged to apply

Experience:

Ubiquiti:

1 year (Preferred)

Cradle Point:

1 year (Preferred)

IP Camera:

1 year (Preferred)

Customer Support:

1 year (Preferred)

IT:

1 year (Preferred) Ability to

Commute:

Knoxville, TN 37919 (Required)

Work Location:

In person