Licensed Insurance Customer Service Representative Position Available In Knox, Tennessee
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Job Description
Licensed Insurance Customer Service Representative Archer Insurance Agency Knoxville, TN Job Details Full-time $20 – $25 an hour 16 hours ago Benefits Paid training Paid holidays Paid time off 401(k) matching Opportunities for advancement Qualifications Sales Customer service Mid-level Microsoft Office Property & Casualty License 2 years Communication skills
Full Job Description Benefits:
401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development
About Us:
At the Archer Insurance Agency, we pride ourselves on providing exceptional insurance solutions with a personalized touch. Our team is committed to protecting what matters most to our clients — from personal and commercial insurance to life and health products. We’re growing and looking for a motivated and licensed insurance professional to join our team.
Position Overview:
We are seeking a Licensed Insurance Customer Service Representative who will play a vital role in serving existing clients and driving new business. This position involves a mix of account management, client retention, and sales, making it ideal for a detail-oriented individual who enjoys building relationships and helping people.
Key Responsibilities:
Provide outstanding customer service to clients by responding to inquiries, processing policy changes, and resolving issues. Educate clients on coverage options and identify opportunities to cross-sell and up-sell policies. Generate new business through referrals, leads, and outbound follow-up. Maintain accurate records of client interactions and transactions. Ensure compliance with state insurance regulations and company policies.
Requirements:
Active Property/Casualty insurance license (Life/Health license a plus) Minimum 2 years of experience in insurance customer service and/or sales Strong communication and interpersonal skills Proficient in insurance management software and Microsoft Office Detail-oriented, organized, and self-motivated
What We Offer:
Competitive base salary plus commission/bonus opportunities Paid time off and holidays Continuing education and licensing support A supportive, team-oriented work environment
Location :
161 W End Ave, Farragut, TN 37934 or 217 Prince St, Sevierville, TN 37862
