MEDICAL CALL CENTER REPRESENTATIVE Position Available In Knox, Tennessee
Tallo's Job Summary: TeamHealth is hiring a Medical Call Center Representative for a part-time remote position in Knoxville, TN. Responsibilities include providing support to Acute Care Service Facilities, triaging calls, and managing provider schedules. Qualifications include one year of medical office experience and strong interpersonal skills. No supervisory responsibilities.
Job Description
MEDICAL CALL CENTER REPRESENTATIVE
TeamHealth Knoxville, TN (Remote) Part-Time Job Details
Job Description and Responsibilities TeamHealth has ranked three years running as “The World’s Most Admired Companies” by Fortune Magazine and one of America’s 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcareanization is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.
THIS IS A PT REMOTE POSITION
SHIFT:
Saturday, Sunday, and Monday from 5:00am-1:30pm PST/8:00am-4:30pm EST
TRAINING:
Monday-Friday between hours of 10am-4pm
PST. JOB DESCRIPTION OVERVIEW
Under Direct Supervision, the Call Center Coordinator provides 24/7 support to the Acute Care Service Facilities nationwide. The Call Center Coordinator is an active that helps facilitatesmunication between hospitals and providers by triaging and directing calls accordingly.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Acts as liaison between hospital staff, nurses, pharmacies, patients etc. and providers
Responsible for triaging inbound calls for multiple TeamHealth facilities
Manage and maintain daily provider scles for each facility
Responsible for relaying any daily scle changes to staff
Responsible for relaying any scle process changes to management
Responsible for relaying updated or new provider contact info to staff and management
Accurately document inbound/outbound calls
Accurately enter inbound/outbound calls into appropriate database
Perform other duties as assigned or requested by management
Job Requirements:
Requirements
QUALIFICATIONS / EXPERIENCE
Approximately one year of office experience in a medical setting
Knowledge of Medical terminology preferred
Excellent written and verbalmunication and interpersonal skills.
Excellent judgment and decision making skills
Ability to handle stress and conflict well
Ability to work with minimal direction and supervision
Strong attention to detail; ability to work in a team-oriented environment
SUPERVISORY RESPONSIBILITIES
None Employee Type
Part-Time
Location
Knoxville, TN (Remote)
Job Type Experience
Not Specified
Date Posted
03/10/2025
