Outbound Customer Service Agent Position Available In Knox, Tennessee
Tallo's Job Summary: RemX is currently hiring Outbound Customer Service Agents in Knoxville, TN. The role pays $17 hourly, with Monday to Friday, 8:00 AM - 4:30 PM hours. Responsibilities include monitoring workflows, processing payments, and ensuring compliance with company policies. Requirements include 2-3 years of inbound call center experience and excellent spoken English skills.
Job Description
Outbound Customer Service Agent
Knoxville, TN Description RemX is Currently Hiring for Customer Service Associates (CSA)! For immediate consideration, please email your resume to Justice.
Strickland@remx.com with the subject line “CSA”.
Location:
Fully Onsite in
Knoxville, TN Pay:
$17 hourly
Hours:
Monday to Friday, 8:00 AM – 4:30
PM Job Responsibilities:
Actively monitor workflows and customer interactions to identify potential issues or service disruptions. Immediately communicate these concerns to team leads or supervisors, providing relevant context and documentation to ensure timely resolution and minimal impact on operations
Accurately and securely process customer payments using designated online platforms. Ensure all transactions are completed in compliance with company policies and data security standards, while maintaining a high level of attention to detail to prevent errors or discrepancies.
Guide customers through the process when necessary, ensuring a smooth and efficient experience while safeguarding sensitive financial information.
Maintain clear and professional communication, verify account details, and ensure that all payment procedures align with both internal protocols and carrier requirements.
Requirements:
2-3 years of experience in an inbound call center
Pleasant and calm demeanor on the phone
Confident speaking abilities
Excellent command of spoken
English Overview Base Pay:
17.00 per
HOUR Other Pay:
Job Number:
1255058
Employee Type:
TTH Manage Others:
Not Specified Travel:
Not Specified Paid Relocation:
Not Specified
