Representative I, Guest Services Position Available In Knox, Tennessee
Tallo's Job Summary: Representative I, Guest Services at Pilot Company offers a starting pay rate between $14.00 - $20.88 per hour. This role requires a high school diploma or equivalent certification and experience in retail operations or call center is preferred. Ideal candidates should possess intermediate Microsoft Office skills and bilingual abilities in Spanish are a plus. The position entails managing negative guest sentiment with a positive attitude and handling complaints while providing exceptional guest service. Additional benefits include weekly pay, free meals, health plans, paid time off, and professional development opportunities.
Job Description
Company DescriptionPay Rates Starting between: $14.00 – $20.88 / hour Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation’s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job DescriptionTop Company Benefits:
Weekly PayFree meal and beverages daily$10/week health plansPaid time offTuition AssistanceWellness ProgramProfessional development401(k) retirement savings planPaid parental leaveQualifications
- High school diploma or equivalent certification required
- Experience in retail operations or call center preferred
- Intermediate Microsoft Office skills
- Bi-lingual in Spanish preferred
- Ability to manage negative guest sentiment while maintaining a positive and high-energy work environment
- Ability to handle difficult issues and complaints while exemplifying guest service Additional InformationMedical, Dental, and Vision insuranceAdoption AssistanceFlexible Spending AccountExtensive Training Program
