Service Advisor Position Available In Knox, Tennessee
Tallo's Job Summary: Service Advisor at Toyota/Lexus of Knoxville in Knoxville, TN. Full-time role with an estimated salary range of $42K - $81.9K a year. Responsible for managing customer experience, product offerings, technician scheduling, and customer service. Ideal for individuals with communication skills and previous customer service experience. Benefits include paid holidays, health insurance, 401(k), and more.
Job Description
Service Advisor Toyota/Lexus of Knoxville – 2.0
Knoxville, TN Job Details Full-time Estimated:
$42K – $81.9K a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Vision insurance Employee discount Life insurance Qualifications Communication skills Entry level Time management Full Job Description Service Advisor As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive lane to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.
Responsibilities:
Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians’ time is consistently sold to service customers Distribute work between technicians efficiently
Qualifications:
Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Clean driving record Willing to submit to a pre-employment background check & drug screen Dealership Benefits Insurance plans available for eligible full time associates Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Voluntary Accidental Insurance Voluntary Critical Insurance 401k retirement Paid Holidays for eligible associates Paid vacations for eligible associates Employee discounts Sick Leave for eligible associates Drug Free workplace
