Customer Service – Customer Relations Clerk Position Available In Marshall, Tennessee

Customer Service – Customer Relations Clerk 3.2 3.2 out of 5 stars Cornersville, TN 37047 • Remote Looking for a role where you can make a meaningful impact while building lasting relationships? Harmon Scrap Metal is hiring a full-time Customer Service – Customer Relations Clerk in Cornersville, TN-with the flexibility to work either remotely or on-site. This is your chance to join a purpose-driven company that’s growing rapidly through large-scale metal recycling.

CUSTOMER SERVICE – CUSTOMER RELATIONS CLERK

PAY & PERKS Along with competitive pay , we offer this sales and data entry position a robust insurance benefits package, paid holidays, PTO, bonus opportunities, and ongoing professional development .

ARE YOU A GOOD FIT FOR THIS JOB?

This is a full-time sales and data entry position with a consistent weekday schedule. You’ll work regular hours Monday through Friday . The role offers flexibility to work from home or at our Cornersville, TN location. As a Customer Service – Customer Relations Clerk, you will serve as the link between Harmon Scrap Metal and our customers-both current and prospective. You’ll spend your day handling inbound and outbound communication via phone, text, and email, providing timely and accurate responses to inquiries. You will follow communication scripts when needed, explain pricing and specifications for various grades of metal commodities, and assist with the procurement of materials by gathering information and facilitating agreements. You’ll be responsible for ensuring customers are paid correctly and on time for the materials we receive, while keeping clear, organized records in our CRM. Your day will also include participating in meetings, attending training, and continuously improving your knowledge of the industry. If you can do this and meet the following requirements, you might be a perfect fit! High school diploma or equivalent Strong phone and verbal communication skills Customer-focused mindset with adaptability to different personality types Ability to multitask, prioritize, and manage time effectively Proficient in Microsoft Office Suite, Google Suite, and Windows Strong organizational skills and administrative accountability Ability to collaborate and problem-solve both independently and as part of a team Ability to lift up to 25 pounds, stand and walk on uneven surfaces, and sit at a computer for extended periods

Preferred:

1+ year(s) of data entry or sales experience 1+ year(s) of customer service experience Knowledge of scrap metal grades and recycling preferred, or willingness to learn Experience with CRM systems (HubSpot preferred)

ABOUT US

Harmon Scrap Metal is a family-owned and -operated scrap metal recycling company committed to providing quality customer service with unmatched integrity. Since 1985, we have built a reputation for honesty, fair pricing, and environmentally responsible processing. Our quick and decisive team is dedicated to satisfying our clients’ needs. We’re the trusted choice for manufacturers, contractors, or individuals selling scrap metal. Our team always strives for perfection, and we invest in our employees’ success. We offer a challenging environment where you collaborate with others while achieving your own professional and personal aspirations. By joining us, you become part of an expanding company with immense opportunities for growth. Join us to start loving where you work and what you do!

BE OUR NEW CUSTOMER SERVICE – CUSTOMER RELATIONS CLERK!

If you’re excited about joining a sales and data entry team that empowers people to recycle the past to impact the future, we want to hear from you. Start your journey with Harmon Scrap Metal by completing our initial 3-minute, mobile-friendly application today.