Call Center Specialist I Position Available In Maury, Tennessee

Call Center Specialist

I 3.8 3.8

out of 5 stars 1224 Trotwood Ave, Columbia, TN 38401

JOB TITLE:

Call Center Specialist DEPT:

Information Technology

LOCATION

Maury Regional Medical Center

• Columbia, TN SHIFT:

  Full Time. Tuesday

• Saturday, 7am
• 3:30pm

MAURY REGIONAL HEALTH

At Maury Regional Health, patients are at the heart of everything we do. We’re committed to clinical excellence and compassionate care, offering exceptional service. As a top-rated organization, we foster an inclusive, collaborative work environment where innovation and patient care lead the way.

JOB SUMMARY

Responds to telephone calls and email requests for technical and applications support. Documents and validates customer information and routes issues to appropriate subject matter experts. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment.

JOB REQUIREMENTS

• Associate’s in Computer Science Preferred
• 2 Years of Information Technology Experience Preferred

WHY MAURY

2024 Best Place to Work & 2024 Best Place for Working Parents Medical, Dental, Vision, Retirement Plans & PTO Educational Assistance, Tuition Reimbursement & Career Advancement Navigation Employee Discounts Childcare Services

• Hospitots Adoption Assistance For more information: About Maury Regional Health

MISSION, VISION & VALUES

MISSION:

Clinical excellence. Compassionate care. Every patient. Every day.

VISION:

To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless and patient-centered experience.

VALUES:

W

• Wholeness:

  Wellness-centered care of mind, body & spirit for our patients & health care team. E

• Empathy :

  Understanding the feelings of others as we walk with them on their path to wellness. C

• Community:

  Creating relationships, connections & trust. A

• Advocacy:

  Defending the rights of all to be heard. R

• Respect:

  Treating everyone with dignity & respect. E

•

Equity:

Providing each individual a fair opportunity to achieve their full potential.

STRATEGIC ANCHORS

Quality patient care Highly effective teams Stewardship of resources Innovative culture Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship. Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law. Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.