Customer Service Specialist Position Available In Rutherford, Tennessee
Tallo's Job Summary: Join DICK'S Sporting Goods as a Customer Service Specialist in Murfreesboro, TN. This part-time role offers an estimated salary range of $26.2K - $37.8K a year. Responsibilities include providing exceptional customer service, supporting front-end operations, and upholding company standards. Qualifications include prior retail sales or customer-focused experience. Be part of a diverse and inclusive team that believes in the positive impact of sports on people's lives. Apply now to make a difference!
Job Description
Customer Service Specialist DICK’S Sporting Goods – 3.4
Murfreesboro, TN Job Details Part-time Estimated:
$26.2K – $37.8K a year 7 hours ago Qualifications Customer service Cash register Entry level Retail sales Full Job Description At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW
ROLE
RESPONSIBILITIES
The Customer Service Specialist is responsible for providing excellent customer experiences by creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations. Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience. Serve as primary customer service provider at the front end and liaison between customers and management. Provide register coverage as needed and ensure strong customer service standards are met by supporting cashiers through complex transactions. Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; monitor Front End associates to ensure they are meeting performance expectations. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Promote and provide training to new and current teammates on company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. Take an all-hands-on-deck approach to support the team across the store. Perform other tasks as assigned by management.
TEAMMATE TRAITS
Our traits set the bar as to what great teammates look like at DICK’S Sporting Goods. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented
QUALIFICATIONS
Prior retail sales, cashier, or customer-focused experience preferred
