Client Service Representative 1 Position Available In Sevier, Tennessee
Tallo's Job Summary: The Client Service Representative 1 position at Tri County Veterinary Clinic in Pigeon Forge, TN involves greeting clients and pets, managing appointments, handling phone inquiries, processing payments, and maintaining a clean reception area. Qualifications include a high school diploma, previous customer service experience, strong communication skills, and the ability to multitask in a fast-paced environment.
Job Description
Client Service Representative 1 3.4 3.4 out of 5 stars 1935 Boyds Creek Highway, Pigeon Forge, TN 37876
Description:
About Us:
At Tri County Veterinary Clinic, we’re passionate about animals and dedicated to providing compassionate, high-quality veterinary care. We treat every pet like family and are looking for a friendly, reliable, and detail-oriented Customer Service Representative (CSR) to be the first smiling face our clients see and the helpful voice they hear.
Job Overview:
The Customer Service Representative is a key member of our team, responsible for creating a positive experience for both clients and their pets. You’ll support our veterinary staff by managing appointments, handling phone inquiries, processing payments, and maintaining a clean, welcoming reception area.
Responsibilities:
Greet clients and patients warmly upon arrival Answer phones, schedule appointments, and triage client concerns Manage check-in and check-out processes for appointments Accurately maintain client records and update information Process payments and handle billing inquiries Communicate clearly with clients about services, procedures, and follow-up care Maintain a clean and organized front desk and waiting area Assist with other administrative tasks as needed
Requirements:
Qualifications:
High school diploma or equivalent required Previous experience in customer service, receptionist, or veterinary/medical office setting preferred Friendly, calm, and compassionate demeanor — especially during busy or emotional moments Strong communication and organizational skills Ability to multi-task and work efficiently in a fast-paced environment Strong computer skills and comfort learning several software systems
