Byram Healthcare Customer Service Representative Position Available In Shelby, Tennessee

Byram Healthcare Customer Service Representative 3.0 3.0 out of 5 stars Germantown, TN 38139 Company Overview Owens & Minor, Inc. is a leading global healthcare solutions company dedicated to empowering our customers to advance healthcare. With over 15,000 teammates serving more than 4,000 healthcare industry customers worldwide, we provide innovative technology services and reliable product distribution to enhance patient care. Summary We are seeking a Healthcare Customer Service Representative to join our dynamic team at Owens & Minor. In this role, you will be the first point of contact for our healthcare clients, ensuring their needs are met with exceptional service and support. Your contributions will play a vital role in advancing healthcare delivery. Core Responsibilities Review and Process orders via fax and electronic platforms Make outbound calls to patients and referrals as needed Utilize tools and resources to assist in order entry Use full product knowledge of Byram therapies to service patients Communicate effectively with patients, teammates healthcare professionals and sales team. Consistently meet required Key Performance Indicators (KPI’s) Perform other duties as required Qualifying Experience High School Diploma or equivalent required 1-2 years of customer service experience required Call center experience preferred Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn our brand products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If you are passionate about making a difference in healthcare through exceptional customer service, we invite you to apply today and become part of our dedicated team at Owens & Minor!

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Schedule:

Monday to

Friday Work Location:

In person