Customer Service Representative Position Available In Shelby, Tennessee
Tallo's Job Summary: The Customer Service Representative position at Sunrise Chevrolet Buick GMC at Collierville involves providing customer follow-up, tracking progress, preparing reports, and supporting the team. Qualifications include previous customer service experience, excellent communication skills, time management abilities, and basic computer proficiency. The role offers competitive pay, benefits, and opportunities for career growth within the Lithia & Driveway dealership group.
Job Description
Dealership:
L0816 Sunrise Chevrolet Buick GMC at Collierville Sunrise Chevrolet Buick GMC at Collierville If you are a Customer Service professional who wants to get your career in gear, come and take the journey with one of the largest and most successful retail automotive teams in the nation. Lithia & Driveway embodies a unique blend of talent, leadership, and professionalism in a culture that embraces our Core Values of Earn Customers for Life, Take Personal Ownership, Improve Constantly, and Have Fun. We are one of nearly 400 Lithia & Driveway dealerships nationwide representing over 30 manufacturers in 29 states! Being the largest dealership group in America, there are many opportunities for you to pursue your short and long-term career goals. We are committed to growing our company and Growing our People!
Customer Service Representative Responsibilities:
Provide customer follow-up, recording and tracking progress in Daily Contact Tracker. Prepare monthly Comparative Analysis Reports and Impact Reports, understand manufacturer data, including Manufacturer Certification Programs and Survey Data and Applications. Conduct introductory training of new Customer Contact Center agents and proactively support team.
Qualifications:
Previous Customer Service experience a plus. Excellent verbal & written Communication & Presentation Skills Ability to manage one’s own time. Typing and basic computer skills including Microsoft Word & Excel. Ability to solve basic math calculations. We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (
NYSE:
LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
