Customer Support Representative Position Available In Shelby, Tennessee
Tallo's Job Summary: Pro Power, Inc. in Cordova, TN is hiring a full-time Customer Support Representative starting at $17 per hour. The ideal candidate should have experience in customer service, proficiency in QuickBooks, and strong communication skills. Duties include handling sales, repair support, and customer inquiries. Benefits include health insurance, dental insurance, vision insurance, and 401(k) matching.
Job Description
Customer Support Representative Pro Power, Inc. Cordova, TN Job Details Full-time From $17 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Microsoft Word Some college Microsoft Excel Microsoft Outlook Customer service High school diploma or GED Analysis skills QuickBooks Organizational skills 1 year Phone etiquette 2 years Communication skills Entry level Office experience Full Job Description Pro Power, Inc. is looking for full-time Customer Service Representative to provide exemplary service and sales/repair support to our customers. Our ideal candidate must possess high level multi-tasking skills and must be proficient with QuickBooks Enterprise Solutions software. Hours are Monday – Friday, 8:00 a.m. – 4:30 p.m.
Essential Functions, Duties & Responsibilities:
Support all Inside Sales, Repair Support, and Customer Service activities. Activities to include providing quotes, order entry, order and inventory management, order acknowledgement, order status updates to customers, sorting parts, and pulling items for shipping Provide product price and availability Answer phones Open order reports Work directly with vendors to facilitate shipping schedules, material requirements, order changes, tracking of shipments, and lead times Problem resolution Perform other duties as assigned by Manager Competencies include : Analytical abilities Proper phone etiquette Excellent verbal and written communication skills Strong organizational skills Interpersonal skills required to develop effective working relationships with customers Ability to work successfully with co-workers Ability to effectively multitask Minimum Qualifications High school diploma required; Some college preferred 2 years of Customer Service experience in a office environment Proficiency with
QuickBooks Enterprise Solutions, Excel, Word and Outlook Job Type:
Full-time Pay:
From $17.00 per hour
Benefits:
401(k) matching Dental insurance Health insurance Vision insurance
Shift:
Day shift
Work Location:
In person
