IT Call Center Agent Position Available In Shelby, Tennessee
Tallo's Job Summary: IT Call Center Agent position at Take2 Consulting in Barretville, TN is seeking an early-career professional with 2+ years of experience. The role offers a salary range of $70,000 - $80,000 with no travel required. Key requirements include Security+ certification, good communication skills, and Secret Clearance. Responsibilities involve staffing a 24/7 call center, initiating tickets, troubleshooting, and monitoring system status.
Job Description
IT Call Center Agent
Take2 Consulting View Employer’s Profile
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Secret
Early Career (2+ yrs experience)
$70,000 – $80,000
No Traveling
IT – Support
Barretville, TN (ON-SITE/OFFICE)
Work Location:
On-Site; Millington, TN
Clearance:
Secret Required Skills:
1. Security+ certification.
2. Good listening, speaking, communication and customer service skills.
3. Secret Clearance
4. Experience with
SharePoint Preferred Skills:
2-3 years of Call center experience preferred.
Day-to-day Responsibilities:
Staff a 24/7 call center supporting client users of legacy HR IT systems; answer phone calls and emails, initiate tickets using a SharePoint ticketing system, assist callers with troubleshooting, establish new user accounts, monitor system status and report as necessary.
GROUP ID
90860665
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