Customer Service Representative Position Available In Smith, Tennessee
Tallo's Job Summary: Join Brad Smith State Farm Agency as a Customer Service Representative. Provide exceptional service to clients, resolve inquiries efficiently, and make sales calls. Obtain 4 insurance licenses. Salary plus commission pay with potential for career growth. Strong communication, multitasking, and data entry skills required. Full-time or part-time position with benefits. Located in Carthage, TN.
Job Description
Customer Service Representative Brad Smith State Farm Agency 510 Main Street North, Carthage, TN 37030 Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills and the ability to analyze customer needs while maintaining a positive attitude. This is a Sales based business, so you are required to obtain 4 insurance licenses and make sales calls and service those accounts daily. Salary plus commission pay. This is a career not a job. There is potential to become an Agent and own your own business. Duties Respond to customer inquiries via phone, email, or chat in a timely manner. Provide accurate information regarding products and services. Analyze customer issues and provide effective solutions. Maintain detailed records of customer interactions through data entry. Collaborate with team members to enhance customer satisfaction. Assist in the development of customer service policies and procedures. Ensure all client services are delivered with professionalism and care. Make Sales Call Obtain and maintain 4 licenses’ Skills Strong communication skills, both verbal and computer based. Ability to Multitask, analyze problems and provide logical solutions. Competence in data entry with attention to detail. Proficient typing skills for efficient communication and record keeping. Familiarity with office software and customer relationship management (CRM) tools. A commitment to delivering high-quality customer service. Join us in creating an outstanding experience for our customers while developing your skills in a supportive environment.
Job Types:
Full-time, Part-time Pay:
$14.00 – $20.00 per hour Expected hours: 40 per week
Benefits:
Flexible schedule Parental leave
Shift:
Day shift Ability to
Commute:
Carthage, TN 37030 (Required) Ability to
Relocate:
Carthage, TN 37030: Relocate before starting work (Preferred)
Work Location:
In person
