Customer Service Representative I – Gallatin Position Available In Sumner, Tennessee
Tallo's Job Summary: Customer Service Representative I position at Wilson Bank & Trust in Gallatin, TN entails various responsibilities, including cash handling, identifying fraudulent activities, and providing exceptional customer service. The role requires a high school diploma or GED, customer service experience, and the ability to work efficiently in a fast-paced environment. The salary range is estimated to be between $34.4K to $39.5K annually.
Job Description
Customer Service Representative I•Gallatin Wilson Bank & Trust•3.4
Gallatin, TN Job Details Estimated:
$34.4K•$39.5K a year 11 hours ago Qualifications Customer service Public speaking High school diploma or GED Organizational skills Cash handling Communication skills Entry level Time management Full Job Description Customer Service Representative I•Gallatin
JOB DUTIES AND RESPONSIBILITIES
Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Identify fraudulent activity. Maintain knowledge of new and existing products and services Identify and capitalize on opportunities to refer new banking products and services to the appropriate business partner Provide an extraordinary customer experience Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program Perform other duties as assigned
REQUIRED QUALIFICATIONS
High School diploma or GED Customer service experience preferred Cash handling experience preferred Ability to serve a heavy workflow of customers in a courteous and professional manner Ability to build relationships with customers and internal teammates Basic organization and time management skills Ability to develop and maintain working knowledge of Bank products, services, policies, procedures, and systems • Maintain a professional demeanor at all times Effective verbal and written communication skills Excellent interpersonal skills Critical thinking and problem-solving skills High standards for integrity, honesty, professionalism, and work ethic Commitment to service excellence Self-starter with a strong desire to exceed expectations Maintain confidentiality discretion Willing to grow and be challenged Ability to work Saturdays on a rotating basis Participation in community events and in school banking program are required, as are public speaking, working extended hours as needed
