Customer Service Rep Position Available In Washington, Tennessee
Tallo's Job Summary: The Customer Service Rep position in Johnson City, Tennessee with Performance Foodservice offers competitive pay and benefits, including health and wellness benefits, stock purchase plan, and growth opportunities. Responsibilities include assisting customers with orders and inquiries, ensuring customer satisfaction, and communicating professionally with customers, vendors, and coworkers. High school diploma or equivalent experience required.
Job Description
Customer Service Rep
Johnson City, Tennessee (TN)
Full Time
1st Shift
Company Description
Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Job Description
We deliver the goods:
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Description:
The Customer Service Rep is responsible for assisting all customers with order entries and any inquiries regarding thepany. In addition, responsible for keeping all customers satisfied and happy with thepany as their distributor and to amodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the pany.
Primary Responsibilities:
Input customer orders. Input customer credits.
Input order and invoicing information accurately and in a timely manner.
Assist customers with orders and problems. Contact vendors and requests samples for customers.
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
Perform administrative responsibilties such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
Attend training and Customer Service meetings.
Performs other related duties as assigned.
Benefits
Required Qualifications
High School Diploma/GED or Equivalent Experience
6 – 12 months face to face front customer service
Preferred Qualifications
1-2 years face to face front end customer service
Division
Performance Foodservice
Job Category
Operations
Req Number
119924BR
Address Line 1
2722 S. Roan Street
State
Tennessee
Location
Performance Foodservice Johnson City (0565)
