Customer Service Rep Position Available In Williamson, Tennessee

We are seeking a motivated and detail-oriented Outbound Appointment Scheduler to join our Customer Service team. In this role, you will be responsible for making outbound calls to prospective and existing customers to schedule appointments for our sales team. You will be provided with scripts to ensure consistent and effective communication. Proficiency in Microsoft Excel is essential for tracking and managing appointment data. Apply today to learn more about this position!

salary:

$17.99 – $18 per hourshift: Firstwork hours: 7 AM – 4

PMeducation:

High SchoolResponsibilitiesResponsibilities Include:

Make outbound phone calls to individuals based on provided leads or customer lists. Follow established scripts accurately and professionally to clearly communicate the purpose of the call and the benefits of scheduling an appointment. Effectively address basic customer inquiries and direct more complex questions to the appropriate team member. Accurately record the outcome of each call, including appointments scheduled, reasons for refusal, and any relevant customer notes in our CRM system. Meet or exceed daily and weekly targets for the number of calls made and appointments scheduled. Maintain a positive and professional demeanor throughout all customer interactions. Utilize Microsoft Excel to manage and track appointment schedules, generate basic reports, and update customer information as needed. Adhere to all company policies and procedures, including those related to data privacy and ethical communication practices. Collaborate effectively with other team members to ensure a seamless customer experience. The essential functions of this role include:working up to 4 hrs of overtime per weekSkillsDecision MakingOrganizationProblem SolvingWritten CommunicationWorking IndependentlyAnswering PhonesMaintaining CalendarsMicrosoft Excel (2 years of experience is required)Following a word trackOutbound CallsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$17.99 – $18 per hourtemp to permhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4774846job details We are seeking a motivated and detail-oriented Outbound Appointment Scheduler to join our Customer Service team. In this role, you will be responsible for making outbound calls to prospective and existing customers to schedule appointments for our sales team. You will be provided with scripts to ensure consistent and effective communication. Proficiency in Microsoft Excel is essential for tracking and managing appointment data. Apply today to learn more about this position!

salary:

$17.99 – $18 per hourshift: Firstwork hours: 7 AM – 4

PMeducation:

High SchoolResponsibilitiesResponsibilities Include:

Make outbound phone calls to individuals based on provided leads or customer lists. Follow established scripts accurately and professionally to clearly communicate the purpose of the call and the benefits of scheduling an appointment. Effectively address basic customer inquiries and direct more complex questions to the appropriate team member. Accurately record the outcome of each call, including appointments scheduled, reasons for refusal, and any relevant customer notes in our CRM system. Meet or exceed daily and weekly targets for the number of calls made and appointments scheduled. Maintain a positive and professional demeanor throughout all customer interactions. Utilize Microsoft Excel to manage and track appointment schedules, generate basic reports, and update customer information as needed. Adhere to all company policies and procedures, including those related to data privacy and ethical communication practices. Collaborate effectively with other team members to ensure a seamless customer experience. The essential functions of this role include:working up to 4 hrs of overtime per weekSkillsDecision MakingOrganizationProblem SolvingWritten CommunicationWorking IndependentlyAnswering PhonesMaintaining CalendarsMicrosoft Excel (2 years of experience is required)Following a word trackOutbound CallsQualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.