Customer Service Representative Position Available In Williamson, Tennessee
Tallo's Job Summary: The Client Services Specialist position at Computech Corporation in Franklin, TN, offers a salary of $16.79 per hour for a 5-month contract. Responsibilities include handling prescription drug reimbursement inquiries, communicating with manufacturer clients, and documenting cases accurately. Applicants should have knowledge of insurance plans, prior authorizations, and Medicare benefits, with at least 3 years of experience in patient care areas.
Job Description
Customer Service Representative 3.6 3.6 out of 5 stars Franklin, TN 37069 Job description Computech Corporation has over 25 years of experience providing contract, temporary, and direct-hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), Engineering, Medical, Professional, Finance, Administrative, Light industrial, Manufacturing, and other workforce needs.
Email :
revathi.gali@computechcorp.com
Phone Number:
313- 202-0914 Job title:
Client Services Specialist Location:
1021 Reams Fleming Blvd., Franklin, TN, 37064
Duration:
5
Months Schedule:
Mon-Fri 8:00-5:00 CST – 6wks training will be in office Pay rate: $16.79
Position Summary:
Work with a team of specialists dedicated to one of our manufacturer partners to provide reimbursement support services. Have direct interaction with the manufacturer client to provide case statuses and updates.
Duties:
Solid knowledge of prescription drug reimbursement, including insurance plan types, PBM and major medical benefits, prior authorizations and appeals processing. Ability to work in a fast paced environment, handling both inbound and outbound calls. Must be organized, detail-oriented and able to document cases clearly and accurately in accordance with the program guidelines. Good communication skills are essential, both internal and external. Knowledge of Medicare benefits, enrollments and LIS assistance. Plans and organizes work assignments, set priorities and completes work with a minimum of supervision. Adheres to the service policy and principles of the company, as well as the program guidelines set by the department. Participates in cross-training to perform all roles within the department. Communicates effectively and professionally with our program partners to assure the best possible service for our patients and partners.
Experience:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization Knowledge of Business Blocks and CPR+ Associates degree in related field or equivalent experience is required.
Job Type:
Contract Pay:
$15.59 – $16.50 per hour Expected hours: 40 per week
Benefits:
Dental insurance Health insurance Vision insurance
Shift:
8 hour shift Morning shift
Experience:
patient care areas: 3 years (Required) Healthcare /
Medicare:
1 year (Required) Call center &
Sales Support :
2 years (Required)
Work Location:
In person
