Warranty Administrator Position Available In Chittenden, Vermont

Warranty Administrator RR Charlebois, Inc. Milton, VT 05468 ​​​​​​Our dealership is seeking an experienced Warranty Administrator to manage our warranty claims. In this role, you will discuss the order and expectations with the customer, prepare warranty documents, submit paperwork to the manufacturer, and track requests to ensure the dealership is paid for all warranty work done. If a claim is denied, you will resubmit and follow up to try to move the claim forward for approval. Process warranty claims on a timely basis for each franchise or distributor. Separate warranty repairs, create splits in the business system as appropriate. Review technician comments on repair operations, verify correct and complete for warranty submission. Review parts on repair operations are correct and engage the appropriate parties for to ensure corrections are made when applicable. Maintain competency in understanding OEM SRT times, challenging all parties to ensure all time is accounted for as approved for all RO line items. Engage Service Manager and the OEM District Service Manager as needed to ensure all appropriate entry or adjustment of technician time in the business system according to standard and agreement. Code warranty repairs in the business systems to create claims. Return open non-warranty repair operations to Service Administrator for invoicing or invoice to customer accounts. Communicate with Service Manager on resubmission for all rejected claims promptly or receive authorization to write them off. Track and/or store warranty parts up to final claim resolution. Verify parts have been shipped to the factory or distributor and provides parts/cores scrap list.

Job Type:

Full-time Pay:

$25.00 – $30.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person