Guest Services Associate (Part-Time) Position Available In Hinds, Mississippi

Guest Services Associate (Part-Time) 4.6 4.6 out of 5 stars 2145 Museum Boulevard, Jackson, MS 39202 The Mississippi Children’s Museum seeks energetic, outgoing individuals who desire to work in a fun, educational, fast-paced environment facilitating superior visitor experiences. This individual must provide exceptional service in daily, extensive face-to-face contact with museum guests at the Guest Services Desk and Gift Shop. This is a part-time position requiring 20 hours to 25 hours per week. The Guest Services Associate reports directly to the Assistant Director of Operations.

Principal Accountabilities:

• Sells tickets, memberships and retail products while working at the Guest Services Desk, Gift Shop and provides support to the Café when needed.
• Provides hospitality to children and their caregivers by greeting each visitor, offering information, answering questions, and providing general assistance.
• Uses point-of-sale system to sell products to customers, including admission tickets, memberships, and gift shop items.
• Balances cash drawers at end of shift and follows cash handling procedures.

Responsibilities and Duties:

Front Desk:

• Greets Customers
• Sells admission tickets to guests
• Answers phones
• Answers guest questions
• Assists the Assistant Director of Operations with the selling and processing of memberships

Retail:

• Greets Customers
• Sells museum store products to guests and visitors
• Replenishes bags and supplies for daily store operations
• Restocks empty sales displays

Qualifications:

• High school diploma or GED required with a minimum of one year of retail, sales or customer service experience. Counterpoint system experience is a plus.
• Excellent interpersonal and verbal communication skills.
• Commitment to customer service excellence and teamwork.
• High comfort level working with children and diverse guests.
• Work flexible schedule including weekends and holidays.

Job Type:

Part-time Pay:

$9.00 – $12.00 per hour Expected hours: 20 – 25 per week

Benefits:

Employee discount

Schedule:

Day shift Holidays Monday to Friday Weekends as needed

Work Location:

In person