Guest Services Associate (Part-Time) Position Available In Hinds, Mississippi
Tallo's Job Summary: The Guest Services Associate (Part-Time) position at the Mississippi Children's Museum entails providing exceptional service to museum guests at the Guest Services Desk and Gift Shop, selling tickets, memberships, and retail products, and providing general assistance. This role requires a high school diploma, one year of retail or customer service experience, excellent communication skills, and flexibility to work weekends and holidays. The part-time position offers $9.00 to $12.00 per hour with 20 to 25 hours per week. Employee discounts are available.
Job Description
Guest Services Associate (Part-Time) 4.6 4.6 out of 5 stars 2145 Museum Boulevard, Jackson, MS 39202 The Mississippi Children’s Museum seeks energetic, outgoing individuals who desire to work in a fun, educational, fast-paced environment facilitating superior visitor experiences. This individual must provide exceptional service in daily, extensive face-to-face contact with museum guests at the Guest Services Desk and Gift Shop. This is a part-time position requiring 20 hours to 25 hours per week. The Guest Services Associate reports directly to the Assistant Director of Operations.
Principal Accountabilities:
- Sells tickets, memberships and retail products while working at the Guest Services Desk, Gift Shop and provides support to the Café when needed.
- Provides hospitality to children and their caregivers by greeting each visitor, offering information, answering questions, and providing general assistance.
- Uses point-of-sale system to sell products to customers, including admission tickets, memberships, and gift shop items.
- Balances cash drawers at end of shift and follows cash handling procedures.
Responsibilities and Duties:
Front Desk:
- Greets Customers
- Sells admission tickets to guests
- Answers phones
- Answers guest questions
- Assists the Assistant Director of Operations with the selling and processing of memberships
Retail:
- Greets Customers
- Sells museum store products to guests and visitors
- Replenishes bags and supplies for daily store operations
- Restocks empty sales displays
Qualifications:
- High school diploma or GED required with a minimum of one year of retail, sales or customer service experience. Counterpoint system experience is a plus.
- Excellent interpersonal and verbal communication skills.
- Commitment to customer service excellence and teamwork.
- High comfort level working with children and diverse guests.
- Work flexible schedule including weekends and holidays.
Job Type:
Part-time Pay:
$9.00 – $12.00 per hour Expected hours: 20 – 25 per week
Benefits:
Employee discount
Schedule:
Day shift Holidays Monday to Friday Weekends as needed
Work Location:
In person
