Front Desk Associate Position Available In Aiken, South Carolina

Front Desk Associate Zack’s Pizza 515 Georgia Ave, North Augusta, SC 29841 Overview We are seeking a dedicated and friendly Front Desk Agent to join our team at a premier hotel. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. Duties Greet guests upon arrival with a warm and friendly demeanor. Manage the check-in and check-out processes efficiently and accurately. Handle guest inquiries, requests, and complaints with professionalism and courtesy. Provide information about hotel services, local attractions, and amenities to enhance the guest experience. Maintain accurate records of room availability and reservations. Assist in processing payments and managing billing inquiries. Conduct night audits as required to ensure all transactions are accounted for. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Uphold hotel policies and procedures while ensuring compliance with safety regulations. Experience Previous experience in guest relations or front desk operations is preferred. Familiarity with hotel management software is a plus. Strong phone etiquette and communication skills are essential for effective guest services. Multilingual abilities are highly desirable to cater to our diverse clientele. A background in hospitality management or related fields will be advantageous. Join us in creating memorable experiences for our guests while working in a dynamic environment that values teamwork and excellence in service!

Job Types:

Full-time, Part-time Pay:

$8.00 – $12.00 per hour Expected hours: 25 – 35 per week

Schedule:

4 hour shift Day shift Evening shift Monday to Friday Weekends as needed Ability to

Commute:

North Augusta, SC 29841 (Required) Ability to

Relocate:

North Augusta, SC 29841: Relocate before starting work (Preferred)

Work Location:

In person