Lead Audio Visual Technician-Information Systems & Technology Position Available In White, Arkansas

Lead Audio Visual Technician-Information Systems & Technology
Open for hire: 06-13-2025
SUMMARY
Responsible for identifying the audio-visual needs for University sponsored events including setting up, running and taking down University-owned audio-visual equipment for these events in a timely and professional manner. Responsible for identifying the audio-visual needs for pre-approved outside group events including setting up, running, and taking down University-owned audio-visual equipment for these events in a timely and professional manner. The Audio-Visual Lead Technician will work closely with the support technician, as well as student workers to support the audio-visual needs of the University. This includes scheduling student workers to run equipment for events, providing routine maintenance on classroom projectors and replacing when necessary. The Audio-Visual Lead Technician should be familiar (proficiency is preferred) with audio-visual industry standards as set by ANSI/InfoComm.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
Work under limited supervision.
Setup and operate AV equipment, as needed such as soundboard/mixer, EQ, mics, and speakers (indoor, outdoor, large venue, portable)
Responsible for coordinating techs to ensure the availability of materials and equipment.
Ensure/Oversee the daily operation of AV chapel.
Strong working knowledge-creating and running ProPresenter presentations.
Strong working knowledge in setting up, running, and maintaining LED video walls.
Ensure AV operations in Benson for special events
Provide AV support to all areas of Harding campuses.
Ensure AV operations in the Heritage Conference Center for events.
Develop plans to meet the customer’s AV needs, including providing options and making equipment suggestions.
Manage student personnel; including hiring, directing, evaluating, and terminating AV personnel as needed.
Schedule technicians and student workers for events, as well as ensure in-room technicians for special events and presentations. Evaluate events and designate which ones may require the presence of a tech instead of or in addition to a student worker.
Lead a team o techs in the installation, configuring, programming and testing of AV equipment and systems.
Maintain quality control by developing procedures and policies to ensure:
appropriate AV equipment is delivered, set up, and in good working condition
equipment checks are performed on incoming and outgoing equipment
train customers in the use of basic AV equipment and controls
provide analysis and feedback to enhance day-to-day operations
Maintain quality control by developing and evaluating feedback Assist Classroom Technology & Labs with technical support in opening/closing
and troubleshooting tickets.
Maintain equipment storage areas and lists of onsite supplies and equipment, including a well-stocked inventory.
Maintain accurate inventory of Harding-owned AV equipment.
Maintain accurate records of all AV requests.
Supervise, train, and work with technicians and student workers on various AV equipment and setups. Supervise the Audio-Visual Support Technician including managing work schedules, assigning events and approving timesheets.
Work with outside vendors to complete project management tasks such as new construction, upgrades, or maintenance on audio-visual systems across campus. Keep up to date with the latest AV technology, trends, and regulations. Work within and out of normal office hours, as needed. Normal working hours are 8 am to 5 pm.
Qualifications
This position requires an individual to be a member in good standing of the church of Christ. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience

Minimum:

High school diploma or equivalent. Minimum of two years of directly related audio-visual experience. Experience in supervising others to effectively complete a task or tasks preferred.
Knowledge, Skills & Abilities
Cooperation

• Openly shares/receives information, knowledge and expertise with co-workers and cooperates with other members to achieve the work group’s goals; puts the interest of the University/unit ahead of accomplishing individual goals.
  Service Orientation
• Understands the perspective and requirements of the client, both internal and external; does what it takes to serve the client to meet or exceed their expectations and anticipates future needs of the client.
  Leadership
• Ability to keep employees motivated, resolve conflicts and make important decisions. Teamwork
• Ability to work closely with the Manager of AV Media and Classroom Technology, the customer and outside vendors to complete project management tasks. Dependability
• Consistently takes responsibility for completing work on time and follows through on commitments; acts with integrity and trustworthiness. Available for work on a consistent and timely basis with infrequent unplanned absences.
  Confidentiality
• Understands and respects University policy and state and federal regulations concerning the restrictions of information disclosure. Communication
• Excellent interpersonal skills to interface constantly with customer.
  Delegation
• Able to delegate tasks and events to ensure completed or ran as efficiently and effectively as possible.

Current knowledge of audio/visual field and procedures, techniques and methodologies
CTS or other audio-visual certification is preferable
Be able to pay close attention to detail
Ability to organize, prioritize, and oversee work schedules of student workers
Ability to work well independently and effectively within a team
Flexibility to adjust work hours necessary to meet program needs. Will require evening and weekend hours during special events.
Understanding of digital networks and infrastructure technologies.
Ability to read, interpret and follow instructions.
Working knowledge of general business software including.
spreadsheets (Google Sheets, Microsoft Excel), word processors (Google Docs, Microsoft Word), Harding’s email. calendaring and collaboration tools (currently Google Apps for Education).
Ability to drive a vehicle such as a golf cart.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Performs frequent physical exertion: standing, walking, bending, twisting, kneeling, reaching above shoulder level, pushing, pulling, lifting or carrying up to 50 lbs. frequently.
Some exposure to physical risk.
Must be able to climb stairs.
Will involve some work at heights