VTC Facilitator, Journeyman Position Available In Miami-Dade, Florida

VTC Facilitator, Journeyman Job Category:

Information Technology Time Type:

Full time Minimum Clearance Required to

Start:

Secret Employee Type:

Regular Percentage of Travel Required:

Up to 10%

Type of Travel:

Local •

The Opportunity:

CACI is seeking an experienced, highly skilled Journeyman Video Teleconferencing (VTC) Facilitator to support U.S. Southern Command (USSOUTHCOM) in Doral, Florida. The Journeyman position will be responsible for overseeing and optimizing Enterprise Operations in alignment with ITIL best practices. This role will play a crucial part in ensuring smooth and efficient implementation of changes across

USSOUTHCOM

Cyber Information Technology Enterprise Services (SCITES). This position is contingent upon award.

Responsibilities:

Install, configure, manage, maintain, operate, and defend common area VTC equipment, including day-to-day setup, scheduling, and monitoring. Schedule, coordinate, and administer multiple simultaneous VTC sessions. Provides dedicated support to VTCs attended by Very Important Persons (VIPs). Recommends upgrades to VTC systems. Provides version control and provisioning via a Telepresence Management Suite (TMS) for VTC CODECs. Install flat panel displays, room-based VTC endpoints, projectors, and A/V equipment. Resolves issues down to the equipment level (black box). Manage, maintain, and post a daily MSL and shift change procedures. Schedule, configure, and connect users to DISA GVS and DVS conferences. Trains designated personnel on the operation of VTC equipment.

Qualifications:

Required:

US citizen with an active Secret security clearance Bachelor’s degree in related field and at least 5 years of experience DoDD 8570.01-M IAT II certification Experience in VTC systems setup, troubleshooting, and support. Familiarity with platforms such as Cisco Webex, Zoom, Microsoft Teams, or Polycom. Basic knowledge of network infrastructure as it relates to video conferencing. Strong customer service skills with the ability to support users at various technical levels

Desired:

Experience working with basic networking to include foundations of Cisco Routers and Switches CCNA-Video ITIL v3/v4 – Foundation CTS (Certified Technology Specialist) AMX/Crestron/ThinkLogical Certifications Adaptable to changing circumstances and operational needs Understanding of Department of Defense Military standards Experience with DoD IT security requirements – ________________________________________________________________________________________

What You Can Expect:

A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers – every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation’s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $35,776-$65,300 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

SEE YOURSELF AT

CACI… …where you will have the opportunity to apply your innovative ideas to work that matters. You’ll grow in an environment that values ethics and integrity. And you’ll be at the core of some of our nation’s most critical missions. Discover the meaningful work CACI does and how you can make an impact.