Learning Spaces Specialist II Position Available In Gwinnett, Georgia

Learning Spaces Specialist II Georgia Gwinnett College Lawrenceville, GA, USA May 10, 2025
JOB

DESCRIPTION

Learning Spaces Specialist II
About Us
Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students’ success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.
As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.
In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.
Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.
Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let’s make a positive impact and empower the next generation of leaders.
Job Summary
The Learning Space Specialist II provides level 1 and 2 support for learning spaces and events. Support includes conducting proactive maintenance checks, responding to incidents, and conducting or coordinating equipment installations or repairs. The position may be involved in supporting specialized/complex learning spaces requiring a high-level of troubleshooting skills. This position assists with the staffing and support of onsite and virtual events. The Learning Space Specialist II documents issues, contributes solutions, and manages incidents and service requests as part of the college’s ITSM practices. The position stays abreast of learning spaces best practices related to the support of teaching and learning. The Learning Space Specialist II serves as a mentor to student workers.
The position may work non-standard hours.
Responsibilities
Respond to incidents and service requests to support instruction and events in spaces across campus
Document issues and contribute solutions to support learning spaces using ITSM best practices
Conduct regular maintenance checks of learning and event spaces creating a proactive approach to support
Install or repair equipment as needed
Assist with inventory and space management. Ensure that appropriate equipment is available for faculty and event checkout
Collaborate with all parts of the IT organization to support teaching, learning, and other essential activities
Other duties as assigned
Required Qualifications
2 Year / Associate Degree
3 or more years of relevant experience, or an equivalent combination of education and experience
Preferred Qualifications
Associates Degree or Bachelor’s Degree in related field such as Information Technology
Demonstrated experience supporting events
Demonstrated experience supporting and troubleshooting control systems such as Crestron or Extron
Experience working in education
Audio/visual licenses and computer certifications
Demonstrated experience with troubleshooting technical issues
Demonstrated experience providing excellent customer service
Knowledge, Skills, & Abilities
Familiarity with common classroom technologies such as projectors, document cameras, touch screen displays, webcams, and PTZ cameras
Familiarity with Windows and Mac operating systems
Familiarity with lighting and sound systems commonly used to support events
Familiarity with supporting and troubleshooting AV control systems such as Crestron or Extron
Familiarity with web conferencing solutions such as Zoom or Microsoft Teams
Ability to prioritize, organize and perform multiple work assignments effectively
Ability to communicate effectively verbally and in writing
Ability to utilize problem solving skills
Ability to communicate best practice approaches for using technology to support teaching and learning
Demonstrated effective work habits and dependability
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678) 407.5746 or email hr@ggc.edu.
Background Check
Position of Trust + Education
Other Information
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.