Client AV Technologist ll Position Available In Grafton, New Hampshire

1,715 of 10,000 Salary Confidential
Position range in Grafton County $59k•$88k Per Year Client AV Technologist ll
Trustees of Dartmouth College

Occupation:

Health Information Technologists and Medical Registrars

Location:

Hanover, NH•03755
Positions available: 1
Job #: 520740

Source:

NHWorks Job Match

Posted:

2/22/2025

Updated:

2/24/2025

Expires:

5/23/2025

Web Site:

NHWorks Job Match
Onsite /

Remote:

Not Specified

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Agency Job ID:

82719739 Job Requirements and Properties Job Requirements and Properties 36 Job Description Help for Job Description. Job Description Help for Job Description. Position Information Posting date
02/18/2025 Closing date Open Until Filled
Yes Position Number
1129228 Position Title
Client AV Technologist ll Department this Position Reports to
Tuck Information Technology Hiring Range Minimum
$28.45 Hiring Range Maximum
$35.56 Union Type
Not a Union Position SEIU Level
Not an SEIU Position FLSA Status
Non-Exempt Employment Category
Regular Full Time Scheduled Months per Year
12 Scheduled Hours per Week
40 Schedule Location of Position
Hanover, NH
Tuck, 100 Tuck Hall, Remote Work Eligibility?
Onsite only Is this a term position?
No If yes, length of term in months.
N/A Is this a grant funded position?
No Position Purpose
The Client AV Technologist II provides advanced, specialized support and consulting for audio-visual technologies used by Tuck School students, faculty, and staff. Building upon core AV and client technology expertise, this role focuses on the proactive administration, enhancement, and development of key technologies and services. The Client AV Technologist II drives continuous improvement initiatives, fosters collaboration across departments, and plays a pivotal role in advancing Tuck’s AV technology landscape to support dynamic learning, teaching, and operational needs within the Tuck community. Description Required Qualifications•Education and Yrs Exp
Associates plus 3+ years’ experience or equivalent combination of education and experience Required Qualifications•Skills, Knowledge and Abilities
Relevant certifications such as CTS (Certified Technology Specialist), Creston, Extron, Dante Level 2 etc.
Demonstrated commitment to continuous learning and professional development, with the ability to stay current on the latest AV technology, trends, and best practices. Must be adaptable, embrace change, and implement new solutions efficiently.
Advanced experience supporting AV systems, desktop and mobile operating systems, applications, and peripherals, including complex hybrid event setups utilizing video conferencing solutions, Mac OS and Windows OS environments, and a variety of collaboration tools.
Familiarity with video editing methodologies and tools such as Adobe products, Final Cut Pro, etc.
Strong understanding of client perspectives and a commitment to delivering exceptional, client-focused service.
Effective verbal and written communication skills.
Ability to thrive in a fast-paced, client service-oriented environment, handling multiple tasks and priorities.
Demonstrated teamwork skills and ability to work collaboratively.
Self-motivated and capable of working independently with limited supervision. Preferred Qualifications
Bachelor’s degree and at least 3 years of relevant work experience, or an equivalent combination of education and experience.
Experience working in an Academic environment.
Experience using IT service management software.
Familiarity with endpoint management concepts and tools. Department Contact for Recruitment Inquiries
Lorin Parker Department Contact Phone Number
603.646.2904 Department Contact for Cover Letter and Title
Lorin Parker, Executive Director, Talent Management Department Contact’s Phone Number
603.646.2904 Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged. Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.

https:

//policies.dartmouth.edu/policy/tobacco-free-policy Additional Instructions
Please note that we have one opening for a Client AV Technologist and have posted this opening at both the Client AV Technologist II level (this position # 1129228) as well as the Client Technologist I level (position # 1129227). We will be hiring at the level that best matches the skill and experience level of the strongest candidate Quick Link
https://searchjobs.dartmouth.edu/postings/77672 Key Accountabilities Description

TECHNOLOGY SUPPORT

Provide advanced support for AV systems, computers, devices, and software.
Act as a Subject Matter Expert for two or more AV-related technologies, guiding best practices and innovation in this area.
Collaborate with AV Engineering to assist in RCA (route cause analysis) and solutions to system issues or optimization efforts.
Enhance classroom and event technology experiences by fine-tuning audio, optimizing visual displays, and tailoring configurations to meet client needs.
Accountable for delivering intermediate video edits, including multi-layer compositions, color corrections, and syncing audio to enhance the quality and engagement of deliverables.
Utilize AI, scripts, and automation to streamline AV tools and improve support delivery.
Deliver outstanding client service through direct support interactions with Tuck community members.
Document technical issues, solutions, and knowledge to contribute to Tuck IT’s knowledge base. Percentage Of Time
65% Description

PROJECT MANAGEMENT AND COLLABORATION

Leads and implements AV team process improvement initiatives.
Identifies, leads, and manages AV Team projects.
Collaborates with colleagues across the Tuck IT team to share knowledge, build relationships, and achieve shared objectives. Percentage Of Time
20% Description

TRAINING AND DEVELOPMENT

Proactively identify and pursue advanced training opportunities, fostering expertise in both foundational and cutting-edge AV technologies that elevate the Tuck School’s technology offerings.
Engage in ongoing independent learning to stay at the forefront of AV innovations and subject matter expertise, contributing strategic insights and specialized knowledge to strengthen the team’s capabilities and support Tuck’s evolving needs.
Provide guidance and mentorship to colleagues, sharing knowledge and best practices to elevate team expertise and foster a collaborative learning environment within Tuck IT. Percentage Of Time
15%•Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.•Performs other duties as assigned. Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of underrepresented groups are encouraged.