AV Support Specialist (Entry Level) Position Available In Allegheny, Pennsylvania

AV Support Specialist (Entry Level)
CEIs Client in Downtown Pittsburgh is adding an Entry Level AV Specialist.
Onsite Positing Monday – Friday Must be local to Pittsburgh
12 month contract with potential for extension

Core Responsibilities:

Provide technical support for video conferencing systems (Microsoft Teams Rooms/Cisco Video Endpoints) in conference rooms
Work with Crestron, Microsoft, and Cisco control panels and conferencing systems
Setup and support Microsoft Teams, WebEx, Zoom, and other collaboration meeting applications
Respond to end user requests/issues and perform restorative actions to resolve problems
Collaborate with other AV/IT professionals and vendors to maintain standards and functionality of meeting spaces
Monitor the AV support schedule, prioritize requests, and schedule accordingly
Provide ongoing communication and updates to AV/IT support staff and leadership on issues regarding conference room technology

Job Requirements:

1-2 years of experience in an AV preferred
Working knowledge of AV/IT collaboration tools (Microsoft Teams, WebEx, Crestron, etc.)
Experience supporting Microsoft Teams Virtual Live Events and other virtual large event platforms preferred
Excellent communication and interpersonal skills with all levels of management (including executive level)
Ability to troubleshoot audio and video conference calls
Proven experience with AV/IT end user support
Ability to work in a fast-paced environment
Understanding of AV control systems (Crestron, Microsoft Teams Rooms, Cisco video endpoints, etc.)
Consultative approach with end-users to address problems and assists in formulating solutions to ensure meeting success
Excellent organizational and coordination abilities
As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management – our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers’ workforce and project requirements.
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Dice Id:

ceiam

Position Id:

28679