Senior Event Services Technician – Audio Visual, Event Technology Position Available In Davidson, Tennessee
Tallo's Job Summary: The Senior Event Services Technician at PinnacleLive is responsible for executing intermediate to advanced technology solutions in a hotel or hospitality setting. With a focus on delivering exceptional customer service, this role involves setup, operation, troubleshooting, and mentorship of team members. The position requires a minimum of three years' experience in audiovisual or hospitality industries, along with computer proficiency. Benefits include generous time off, 401k matching, and various insurances. Pinnacle Live is an E-verify and Equal Employment Opportunity Employer committed to fostering diversity, equity, and inclusion.
Job Description
Job Description:
Description Senior Event Services Technician$21-23/hrCompany OverviewPinnacleLive is a premium, in-house AV partner. We elevate live eventexpectations for people and venues who demand better. With anexpert balance of big-picture problem-solving andboots-on-the-ground execution, we deliver bespoke AV solutions forin-person, virtual, and hybrid meetings and live events. The mostimpressive, impactful meeting and events all have the same commondenominator: dedicated, determined people working behind-the-scenesto make it happen. We’re looking for those people. Pinnacle Live isa Collaborative Crusader. We empower you to tackle tough challengesto deliver unforgettable hospitality and live event experiences.
JobSummary:
The Senior Event Services Technician is responsible forassisting with the floor operations, includingsetup, strike andoperation of intermediate to advanced technology solutions in ahotel or hospitalityenvironment with a focus on deliveringunmatched customer service to our guests and clients.
EssentialFunctions:
Ensure all event sets and strikes are completedaccording to Company SOPs Operate intermediate technology solutionsand troubleshoot if issues arise. Act as leader and mentor to othertechnicians and team members Greet guests/clients before event andprovide clear instructions on how to operate equipment. Providecontinued communication with client to ensure success of all eventsFollows through on all client requests Look for opportunities toenhance client’s event Maintain accurate client event informationwithin the Company’s business systems Review daily invoices withclient and obtain client’s signature on invoice(s) Comply with allCompany security and safety measures and is constantly aware of theproperty inventory and location of equipment and ensures inventoryis secure from theft and /or damage Ensure all inventory is in goodworking order and rental condition Ensure any lost stolen ordamaged equipment is immediately reported to management. Ensureinventory is secure from theft and/or damage. Make sure all Companyoccupied areas are clean, organized, and up to Company standardsContinually work toward enhancing and improving technical skills toinclude audio, video/data, staging and computer operation andnetworking. Comply with all Company policies and procedures Otherduties as assigned
Education & Experience:
High School Graduate orequivalent Minimum of three (3) years’ experience in the audiovisual and/or hospitality industry Computer proficiency (hardware,software and networking
Required Skills & Knowledge:
To perform thisjob successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed herein arerepresentative of the knowledge, skill, and/or ability required.
Demonstrated advanced technical operational ability Good workingknowledge of computer hardware and software Planning ability; ableto plan prioritize Strong interpersonal skills Excellent verbal andwritten communication skills Excellent organizational skills andattention to detail Strong team player orientation Commitment tobest-in-class customer service for internal and externalstakeholders Professional appearance Reasonable accommodations maybe made to enable individuals with disabilities to perform theessential functions.
Benefits:
Generous time off with PTO, holidaysand sick/personal days401k with a contribution matchInsurances;health, vision, dental and morePinnacle Live is anE-verifyand EqualEmployment Opportunity EmployerPinnacle Live is committed towelcoming, valuing, and supporting every person and their uniquecontributions. We are actively working to foster an environmentwhere diversity, equity, inclusion, belonging, and mutual respectthrive. We recognize that diversity is intersectional, and thatactively valuing diversity demands that we continually strive toestablish a welcoming atmosphere for all.
Pinnacle Live welcomes,openly acknowledges, empowers, and celebrates the diversity of allour team members, clients, and partners, and affirms the identitiesand experiences of all our members. We strive to create anenvironment where we actively embrace all forms of diversity.
