Copywriter Position Available In Suffolk, Massachusetts

Copywriter 4.2 4.2 out of 5 stars Boston, MA 02111

Job Title:

Copywriter At our client , we’re seeking a skilled freelance copywriter to help us refine their outbound messages for personal auto and home insurance customers. As a detail-oriented copywriter with a passion for customer communications, you’ll play a crucial role in ensuring existing messages are clear, accurate, empathetic, and consistent with their brand voice. Your expertise will be invaluable in ensuring messages are delivered at the right moment, in the right tone, and with the right level of clarity.

Overview:

Review and improve customer-facing communications, including emails, letters, SMS, and policy notices. Improve how, when, and what is communicated to customers across the policyholder journey, from onboarding to renewals and claims.

Required Skills:

Bachelor’s degree in English, Communications, or a related field 3+ years of professional copywriting, content strategy, or editorial experience Deep understanding of plain language principles and ability to translate complex topics into customer-friendly language Familiarity with personal lines insurance, especially auto and home policies, documents, and customer lifecycle Exceptional editing and proofreading skills with attention to tone, structure, grammar, and message flow Strong organizational skills and ability to work independently on multiple reviews at once Experience working with legal/compliance teams and interpreting regulatory guidelines Ability to work independently and collaboratively as part of a team Excellent communication and interpersonal skills Proficiency in writing clear and concise content for various channels and audiences Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position. #HGP #LI-RK1