Box Office Associate Position Available In Buncombe, North Carolina

Box Office Associate Wortham Center for the Performing Arts 18 Biltmore Avenue, Asheville, NC 28801 Job Overview The Box Office Associate will attend to sales and administration in the Wortham Center for the Performing Arts box office and for Henry LaBrun Studio classes. The position will work closely with the Front of House team to ensure all Wortham Center patrons receive the highest level of customer service. It is paramount that this position always serves as an excellent representative of Wortham Center for the Performing Arts and its brand. This is an hourly, event schedule based, part-time position. Flexibility is needed around evening and weekend availability. Duties

• Attend to ticket sales and distribution during performances via phone, in person, and by email.
• Assist the Patron Services Manager and Associate Manager with communications with customers and presenters.
• Work with Wortham Center staff to provide the highest level of customer service to the Center’s patrons.
• Assist the Event Management and FOH Staff with front of house set-up and oversight.
• Administrate the sales and attendance for classes in the Henry LaBrun Studio, as needed.
• The possibility of weekday hours during high volume times and on sales would be a plus Qualifications
• Background in customer service – preferably with ticket sales.
• Background in cash handling preferred.
• Have good verbal and written communication skills necessary to write clear and concise correspondence.
• Have tact and diplomacy in all interactions.
• Work independently and accept responsibility for designated assignments.
• Willingness to work as a member of a team.
• Proficiency with computers, ticketing software (as trained), and with the Microsoft Office software.
• Ability to multitask and work in a high pressure and fast paced environment.
• Have strong executive functioning and organizational skills.
• Availability to work weekday evenings and weekend days and evenings, as needed.

Job Type:

Part-time Pay:

$17.00 – $18.00 per hour Expected hours: 3 – 20 per week

Benefits:

Employee discount Flexible schedule

Schedule:

4 hour shift Evenings as needed Weekends as needed

Work Location:

In person