Interpreter II – Orlando Health Cancer Institute Position Available In Orange, Florida

Interpreter II – Orlando Health Cancer Institute Orlando Health – 3.8

Orlando, FL Job Details Full-time Estimated:

$36.5K – $46.1K a year 1 hour ago Benefits Health insurance Benefits from day one Qualifications Bilingual Spanish Customer service English Mid-level Outpatient Bachelor’s degree Medical License Associate’s degree

Full Job Description Position Summary:

As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary cancer program consisting of six treatment sites and more than 10 practice locations that serve the region’s adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas — including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care — from the respective accrediting organizations, and recently was named in the 2023 Becker’s Hospital Review “60 Hospitals and Health Systems with Great Oncology Programs” list. Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes 24 award-winninghospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise. Position Summary Interprets for the organization (communicates orally from English to a foreign language and vice versa). Helps facilitate successful delivery of services to linguistically diverse consumers. •Work schedule will be Monday – Friday, flexible hours starting from 7:00 am to 6:00 pm. Located in Downtown Orlando•Fluent in Bilingual Spanish•

Responsibilities:

Essential Functions Provides in-person interpreting services to Limited English Proficiency patients/families and providers during clinical and non-clinical encounters at different medical specialties in English and in a second language; in a confidential, accurate and impartial way aintaining professional and ethical standards of interpreting. Provides sight interpretation as needed of medical consent forms, patient and family education materials, and any other as assigned. Selects the appropriate modality of interpreting based on the patient provider encounter (audio, video, or in-person interpreting). Documents and keeps records of the sessions between providers and Limited English proficient patients/families. Assists with language services tools (troubleshooting, connectivity, and training of interpreter iPads and phones). Explains interpreting services resources, make appropriate referrals; serve as a cultural and linguistic liaison to both patients and providers to contribute to successful outcomes. Coordinates, schedules and dispatches in-person interpreters to different locations using Orlando Health scheduling system. Monitors requests for in-person interpretation services from clinics and coordinates services based on language needs, appointment times, and interpreter expertise. Assigns in-person interpreters based on the specific medical context. Coordinates internal and external interpreter services for urgent situations or immediate patient needs. Collaborates with leaders to maximize the clinics in-person interpreting services. Assists with interviews, new interpreters’ recruitment and onboarding, including conducting assessments of their language proficiency. Under the direction of the Supervisor/Manager, provides mentoring/training to new interpreters. Supports the team with office duties as assigned. Shadows the Interpreter level I and provides feedback on performance. Utilizes on-line computer systems such as Outlook, and other facility hospital software. As a self-motivated Team Member, the individual must adhere to all Standards of Behavior, exhibit excellent customer service skills, and capable of functioning and working in a cohesive team environment. Adheres to professional standards and ethical guidelines for accurate interpretation. Maintainsreasonably regular, punctual attendanceconsistent withOrlandoHealthpolicies,theADA, FMLA, andotherfederal,state, and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions None.

Qualifications:

Education/Training Associate degree required Bachelor’s Degree preferred. Medical interpreting training preferred Fully bilingual: speaking/writing/reading. Licensure/Certification A Medical Interpreting National Certification Issued by either The National Board for Certification for Medical Interpreters (NBCMI) or The Certification Commission for Healthcare Interpreters (CCHI) required within twelve (12) months of hire. Experience Fluency in English and one or more foreign languages: speaking, oral and written, as validated by a formal language assessment. Knowledge of specialized (varies based on medical specialty) medical vocabulary in English and in a second language. Knowledge of the interpreter professional Standards of Practice and Code of Ethics preferred 1 -2 years of medical interpreting preferred.