Referral Specialist Position Available In Richland, South Carolina

Referral Specialist 3.3 3.3 out of 5 stars Columbia, SC 29203

Job Title:

Referral Specialist Company Overview:

Eau Claire Cooperative Health Center, Inc. (dba Cooperative Health) is a leading community health center serving the Midlands of South Carolina since 1981. It is deeply rooted in its mission of providing accessible, high quality, compassion health care in the spirit of the Good Samaritan. The organization’s values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health.

Position Summary:

The Referral Specialist will support the clinical site with all phone contact for referral appointments. Schedule specialty referrals to include diagnostic and imaging referral appointments to internal and external specialty providers. Follows-up with specialty providers as needed regarding appointment availability, pricing, special accommodations for patients, etc. Document appropriately in electronic health record and notify patients of appointment information.

Principles Responsibilities:

• Uses good judgment when providing patient care.
• Maintains confidentiality of all pertinent patient care information to assure patient rights are protected.
• Observes courtesy standards through use of verbal amenities, pleasant facial and body expressions and pleasant voice tone when in contact with co-workers, providers, patients and visitors.
• Communicates appropriately and clearly to patients and co-workers.
• Works effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Maintains composure when confronted with job stress or emergency situations.
• Adapts well to change in the work place.
• Consistent and concise lines of authority and responsibility are maintained.
• Responsibilities will include making medical referral appointments to agencies/entities outside of Eau Claire Cooperative.
• Maintains confidentiality of patients, staff and department information at all times

Education & Experience :

• High school diploma or equivalent, required.
• Must have a minimum of one (1) year experience as a referral specialist.
• Familiar with pediatric and adult referrals, required.
• Must have experience with authorizations/pre-certification; medical terminology, CPT and diagnosis coding, insurance verification and updates.
• Certificate or an Associate’s Degree in Medical Assisting from an accredited Medical Assisting Program in the State of South Carolina, a plus.
• Individuals who are Bilingual/Bicultural are encouraged to apply. Physical Demands
• Prolonged periods sitting or standing
• Must be able to lift up to 25 pounds.
• Be able to sit, stand, stoop, squat for extended periods of time throughout the day.
• Standing or walking for extended periods throughout the day.

Company Conformance Statement In the performance of respective job assignments, all employees are required to conform with

Cooperative Health’s:

• Board approved policies and procedures;
• Confidentiality and professional provisions;
• Compliance program; and
• Standards of conduct.
• Cooperative Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Cooperative Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.

Job Type:

Full-time Pay:

$16.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Columbia, SC 29203 (Required)

Work Location:

In person