Spanish Interpreter – Temporary Hourly Position Available In Washington, Tennessee

Posting Details
Position Information Job Title Spanish Interpreter – Temporary Hourly
Department Pediatrics – 31550
Pay Grade Job Category Temporary
Job Summary The Medical Interpreter facilitates effective communication between patients with limited English proficiency and healthcare providers and staff. Serving in consecutive, simultaneous, and sight translation modes, the interpreter supports departmental operations by relaying medical information accurately and efficiently while maintaining patient confidentiality and informed consent. This role requires continuous training in medical terminology, as well as proficiency in both the target and source languages. The interpreter assists in the delivery of services to linguistically diverse populations, explaining office protocols, resources, and limitations to patients, and providing culturally and linguistically appropriate guidance. Additionally, the interpreter makes referrals as necessary, contributing to successful patient outcomes. The position is vital to promoting teamwork and cooperation within the health center while adhering to policies on customer relations and hospitality and supporting the overall service delivery system. •Specifically, a

SPANISH INTERPRETER

This is a temporary hourly position.

Work Location:

ETSU Health Pediatric Clinics and community locations in Carter County. ETSU is an Equal Opportunity Employer.

Disclaimer:

The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position’s essential functions satisfactorily with or without reasonable accommodations. Knowledge, Skills and Abilities Strong linguistic skills:
Ability to understand a variety of regional accents and linguistic styles and registers.
Ability to select appropriate modes of interpretation for each situation.
Ability to interpret with the highest degree of accuracy and completeness in consecutive, simultaneous, and sight translation modes
Ability to self-correct, understand linguistic limitations, seek clarification, and accept correction.
Ability to pick up on cues when encountering participants regarding level of understanding and/or need for clarification.
Strong writing skills and understanding of the translation process.

Strong cultural awareness competencies:

Ability to understand language as an expression of culture, recognizes the underlying assumptions of each party about medicine, the encounter, the illness, etc…; uses this understanding to empower patient and provider to better understand each other.
Ability to avoid generalizations and stereotyping
Ability to use culturally appropriate behavior and choose an appropriate time to clarify or interject by respecting the goals of the encounter
Knowledge of own personal values, beliefs, and cultural characteristics which may be a source of conflict or discomfort in certain situations, can acknowledge these and/or withdraw from encounters when these may interfere with successful interpretation.
Knowledge of when to intervene as an intercultural mediator when communication is compromised by culture-bound messages.

Strong Interpreting skills:

Ability to explain the role of the interpreter to patient and provider
Ability to recognize the complexity of the clinical encounter and the added factor of linguistic barrier.
Ability to set the tone of the patient/provider encounter to manage spatial configuration and flow of communication to preserve accuracy and completeness, and to assess and address potential areas of discomfort for patient (age, gender of interpreter, no previous experience with interpreters).
Ability to encourage and foster direct communication between provider and patientAbility to maintain professional distance and integrity.
Ability to diffuse conflict between parties by remaining calm and impartial
Ability to clarify instructions, and follow up steps in a diplomatic, effective manner. Ethical Competency
Ability to understand and abide by health center policies on patient confidentiality, informed consent, and non-discrimination, and by interpreters’ code of ethics and standards of practice Interpersonal and customer service skills:
Ability to project a positive attitude about the health center, and offer services to ensure a positive experience
Ability to work as a team with colleagues and providers
Ability to address concerns raised during or after an encounter by encouraging the provider to make appropriate referrals and/or assisting with making of appointments with the right resource and booking an interpreter as needed.

Organizational skills:

Ability to work well under pressure to manage stressful situations
Ability to be flexible to meet scheduling needs and handle often unpredictable changes
Ability to have sound judgment and confidence
Ability to handle multiple tasks
Ability to be detail-oriented and accurate

Required Qualifications Education:

High School Diploma or GED.

Experience:

Minimum of (1) one year of experience working in a healthcare setting.

Language Proficiency:

Fluency in both English and Spanish, with strong oral and written communication skills in both languages.

Certification:

Proof of Professional Medical Interpreter Training Certification. Preferred Qualifications Experience with Electronic Medical Records (EMR): Prior experience with electronic medical records is strongly desired. Salary $22/hour — Up to 19 hours/week
Posting Detail Information Posting Number

SS01714P

Is this position subject to a criminal background check? Yes
Is any part of the funding for this posting coming from a grant or outside funding source? Yes
Open Date 01/16/2025
Close Date Open Until Filled Yes