Manager of Auditorium Position Available In Carroll, Georgia

Manager of Auditorium 4.2 4.2 out of 5 stars 1601 Maple St, Carrollton, GA 30118 About Us Since 1906, the University of West Georgia (UWG) has been home to those who seek a transformative college experience. UWG is a leading residential, doctoral comprehensive university that offers a broad undergraduate and graduate curriculum based on a liberal arts foundation. Nestled among the pines on a picturesque 645 acres is the University of West Georgia

• a hidden gem approximately 40 miles west of Atlanta.

Serving approximately 14,400+ students, and offering more than 100 programs, UWG is committed to advancing innovative academic programs and a student-centered business model. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts. UWG generates a regional economic impact of more than $650 million annually and provides a safe, quality, and affordable university experience that connects students to post-graduate career and leadership opportunities. UWG has been recognized by the Carnegie Foundation for its institutional commitment to community engagement through teaching, research and creative activities, and public service. West Georgia is one of only 119 U.S. colleges and universities to receive the elective classification in 2020 and is among only 359 institutions nationally. Dedicated to creating a first-choice university for students, alumni, employees, and communities, UWG seeks employees who will advance and support the University’s mission of fulfilling the talent needs of western Georgia and the Atlanta metropolitan area, while contributing to the social, cultural, and economic development of the region and state. Living in Carrollton, “The City of Dreams,” offers the advantages of city life with a small-town vibe. This progressive community with Southern flair offers plenty of shopping, restaurants, nightlife opportunities, and cultural events. Named a City of Excellence in Georgia and listed as one of the 50 Best Small Southern Towns, Carrollton is the cultural, educational, health care, and commercial center for the west Georgia region. At the heart of Carrollton is its historic downtown and Adamson Square lined with shops, galleries, and restaurants. Each season offers unique local events and opportunities for year-round recreation. Outdoor activities abound through award-winning spaces, including an 18-mile paved walking and biking Greenbelt trail that encircles the city and passes through the UWG campus. The city embraces the University’s students, faculty, and staff, and welcomes the diversity UWG brings to the community. Invested in education with highly rated city and county K-12 systems, both city and county public school graduation rates are 90% and above and rank among the top in the nation by U.S. News & World Report. Job Summary This position is a regular, part-time, non-benefited position. It will average between 350 to 400 hours per calendar year. Managing student workers for Box Office and Front of House Managing student workers for Technical and Production Services Responsibility of the Townsend Center physical infrastructre and technical systems during events Operation of Theatrical Systems by industry standards: Fly System, Lighting, Sound, Staging, Orchestra Lift Maintaining the safety of all patrons, clients and student workers. Life Safety, Fire Code and OSHA Working Knowledge of ADA Law, Patron Concerns and Rights ‘ Addressing Phycial Environment Locking and unlocking the building ‘ securing the spaces after event is over Handling patron and/or client issues/needs Communication with the full-time staff Knowledge of ticketing system ‘ Patron Manager and SalesForce Experience with Retail Sales Environment Ticket Sales ‘ Standard Operating Procedures Working Knowledge of ADA Law, Patron Concerns and Rights ‘ Addressing Phycial Environment Working Knowledge of PCI compliance in a sales environment Responsibilities

• Managing student workers for Box Office and Front of House
• 20 Managing student workers for Box Office and Front of House
• Managing student workers for Technical and Production Serv
• 20 Managing student workers for Technical and Production Services
• Maintaining the safety of all patrons, clients and student
• 20 Maintaining the safety of all patrons, clients and student workers. Life Safety, Fire Code and OSHA Working Knowledge of ADA Law, Patron Concerns and Rights ‘ Addressing Phycial Environment
• Locking and unlocking the building
• 5 Locking and unlocking the building ‘ securing the spaces after event is over Handling patron and/or client issues/needs Communicaiton with the full-time staff
• Addressing Physical Environment
• 10 Knowledge of ticketing system ‘ Patron Manager and SalesForce Experience with Retail Sales Environment Ticket Sales ‘ Standard Operating Procedures Working Knowledge of ADA Law, Patron Concerns and Rights ‘ Addressing Phycial Environment
• Deposits
• 10 Deposits ‘ Cash Handling Procedures Reconciliation of financials Securing money in the safe
• Responsibilty for Townsend Center physical infrastructre a
• 15 Responsibilty of the Townsend Center physical infrastructre and technical systems during events Operation of Theatrical Systems by industry standards: Fly System, Lighting, Sound, Staging, Orchestra Lift Required Qualifications Other Required Qualifications Bachelor’s degee ‘ Arts, Business, Education 2+ years Performing Arts Experience AND 2+ years Customer Service Experience Fluent Computer and software user including MS Office, database usage, mail merge, email, internet, printers, scanners, and credit card processing Excellent organizational and interpersonal skills.

Excellent customer service and PR skills. Excellent verbal and writing skills. Self motivated and self directed. Clear and quick thinker, able to work in a a crisis or emergency situation such as a patron health emergency, inclement weather, or physical assault. Basic accounting skills Preferred Qualifications Additional Preferred Qualifications Masters’s degree ‘ MFA, Education, Management or Administration degree Formal Training and knowledge with accounting systems At least 5 years experience in management of performance venues Proposed Salary $21

• $25 per hour USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office.

Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50) Other Information The mission of the University of West Georgia is to enable students, faculty, and staff to realize their full potential through academic engagement, supportive services, professional development, and a caring, student-centered community. The institutional mission and daily operation of the University of West Georgia are guided by our values that support our vision to be the best place to work, learn, and succeed: ACHIEVEMENT, CARING, COLLABORATION, INCLUSIVENESS, INNOVATION, INTEGRITY, SUSTAINABILITY, and WISDOM. Special Applicant Instructions Describe any budgetary responsibilities Cash and Check Deposits Cash Handling Procedures Reconciliation of Sales and Deposits Securing money in the Cash Vault Reporting in the Ticket Sales System Describe the type of decisions this position makes and what are the consequences of error Decisions that affect patrons and buyers Revenue Loss and Risk Management Concerns Decisions that affect clients, UWG and Rental Revenue Loss and Risk Management Concerns Point of Sale Operations affecting Credit Cards PCI Compliance Deposit Oversight and Decisions Financial Reconciliation ADA Issues Failure to meet Regulator Compliance Life Safety Failure to meet Regulator Compliance