Director of Association Management Position Available In Manatee, Florida

Director of Association Management Confidential Bradenton, FL 34208 Job Overview The Director of Association Management plays a pivotal role in managing and overseeing the operations of a residential community. This position is responsible for ensuring the community runs smoothly, fostering a positive living environment, and enhancing resident satisfaction. The Community Director will lead a team, implement effective strategies for occupancy and retention, and maintain compliance with all applicable laws and regulations.

Job Duties Staff Accountability and Leadership:

• Supervise and mentor association management staff to ensure performance aligns with organizational goals and client expectations.
• Develop clear performance metrics and conduct regular evaluations to promote accountability and continuous improvement.
• Foster a positive and collaborative work environment to enhance team productivity and morale.

Business Development:

• Identify and pursue opportunities to expand the organization’s portfolio of association management clients.
• Build relationships with potential clients, presenting the value and expertise of association management services.
• Collaborate with the marketing team to enhance visibility and promote service offerings.

Churn Reduction:

• Develop and implement strategies to improve client satisfaction and retention.
• Regularly assess client needs and feedback, ensuring responsive and effective service delivery.
• Monitor and address any factors contributing to member or client attrition.

Budget and Financial Oversight:

• Review and provide strategic input on association budgets, ensuring financial sustainability and alignment with goals.
• Monitor revenue and expenses for client associations, identifying areas for optimization.
• Collaborate with finance teams to ensure accurate reporting and adherence to fiscal policies.

Client Relationship Management:

• Serve as the primary point of contact for high-profile clients, ensuring their needs are met and expectations exceeded.
• Address client concerns promptly and effectively, maintaining long-term relationships.

Qualifications:

• Bachelor’s degree in Business Administration, Nonprofit Management, or a related field; advanced degree preferred.
• Minimum of 7 years of experience in association management, nonprofit leadership, or a similar field, with at least 3 years in a supervisory role.
• Proven track record in business development and client relationship management.
• Strong financial acumen with experience in budget development and oversight.
• Excellent interpersonal, communication, and problem-solving skills.

Competencies:

Strategic Thinking:

Ability to set goals and develop actionable plans for achieving organizational and client success.

Accountability:

Strong commitment to personal and team accountability with a focus on results.

Adaptability:

Capable of thriving in a fast-paced environment with shifting priorities.

Leadership:

Demonstrates the ability to inspire, lead, and manage diverse teams effectively.

Working Conditions:

• Primarily office-based, with occasional travel for client meetings and business development opportunities.
• May require flexibility in working hours to meet client or project deadlines.

Salary Plus Performance Bonus and Incentives 401 (k) matching up to 4% Health insurance, employer contribution Vision & Dental Insurance Employee Referral Bonus Social Media Reviews Bonus Paid Volunteer Hours Immediate PTO Company Events Paid Sponsorships to Industry Events & Employee Development Employee Assistance Program This role is ideal for individuals who are passionate about community living and possess the leadership skills necessary to create an inviting atmosphere for all residents.

Job Type:

Full-time Pay:

$70,000.00 – $95,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Schedule:

Monday to Friday On call

Education:

Associate (Required)

Experience:

Association Management:

7 years (Required) Ability to

Commute:

Bradenton, FL 34208 (Preferred)

Work Location:

In person