Operations Director- Global Head of Loan Closing, Commercial Banking Operations Position Available In Mecklenburg, North Carolina

About this role:

The Global Head of Loan Closing, Commercial Banking Operations will report to the Head of Lending Fulfillment, Commercial Banking Operations. This leader will work closely with the Head of Lending Fulfillment Operations as well as the Commercial Banking Operations leadership team to deliver on strategic initiatives in support of Commercial Banking Operations. The Global Leader will lead a team of leaders responsible for Commercial Banking Loan Closing Operations across multiple lines of business. Teams are responsible for the initial boarding and funding of deals onto accounting system of records. This may include in depth review of collateral, legal agreements and credit approvals to ensure final executed details are captured accurately and regulatory and company requirements are met. The teams also partner with various lines of business to gather updated information, ensure State Tax requirements are met, complete quarterly technology enhancements, and regression testing on our systems. By leveraging and influencing key resources and stakeholders, the leader will be responsible for but not limited to:

Direct management of leaders responsible for global lending closing teams across 5+ locations.

Assist in the development, planning and execution of strategic initiatives that drive business results within a complex ecosystem and multiple platforms.

Partner with support groups (i.e., Finance, Technology, Risk, Compliance, Control, HR, etc.) to ensure smooth integration and meeting ongoing business needsFoster strategic relationships across COO, Commercial Banking, Corporate & Investment Banking, and the enterprise in order to share best practices, influence decision-making and ensure efficienciesDefine and drive improvements in operations performance to maximize economics, improving efficiency and effectiveness, and risk management while substantially improving Customer and Employee experienceCoordinate closely with key partners in support of financial planning, human capital planning, communications, risk reviews and audits

Required Qualifications:

8+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education4+ years of management experience

Desired Qualifications:

A bachelor’s degree in business administration or equivalent15+ years’ experience managing a global Operations organization, preferably in Commercial BankingWholesale Lending Experience with an emphasis in nCino, AFS and Loan IQ systems of record.

Proven ability in partnering, collaborating, and building relationships with a breadth of stakeholders, including line of business and functional leaders across a complex, matrixed environmentDemonstrated ability to manage highly complex projects, processes, and initiativesPartnership approach to responsibilities, including ability to effectively lead (directly or indirectly) initiatives across lines of business, peers, partners, and key stakeholderStrong track record of delivering results including demonstrated project and initiatives management and execution as well as sound decision-making approach to complex problemsTransformational leader who can understand and leverage latest technology, tools, and approaches to accelerate effectiveness and maximize efficiency. Able to create, build and communicate compelling business cases at all levels of the organization.⁠Extensive risk management experience, specifically with Risk Compliance Self-Assessment (RCSA), control testing and issue managementPay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.$144,400.00 – $300,000.00Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits – Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursement

Posting End Date:

19 Jun 2025•Job posting may come down early due to volume of applicants.

We Value Equal OpportunityWells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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