Clinical Underwriter Position Available In Miami-Dade, Florida
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Job Description
Location:
REMOTE Salary:
$37.00 USD Hourly – $40.00
USD Hourly Description:
Job Title:
Clinical Underwriter Location:
Remote (U.S.-based)
Employment Type:
Contract/Full-Time Role Overview We are looking for energetic, articulate, and empathetic individuals to join our team as Digital Wellness Engagement Specialists. In this role, you’ll guide potential members through our digital underwriting process via real-time video sessions, providing clear guidance and compassionate support. Key Responsibilities Host and facilitate live video sessions with potential members and agents Provide clear, step-by-step instruction throughout the underwriting process Track and document participants’ progress and outcomes Report anomalies such as unusual behavior, flawed execution, or technical issues Address participant questions and concerns in a professional manner Deliver technical troubleshooting support as needed Participate in team feedback sessions and training role-plays Help refine and improve the digital experience with actionable feedback Required Qualifications 3-5 years of experience in a customer-facing service role Strong communication skills with the ability to guide older adults using technology Prior experience with live video platforms and virtual customer service Proficiency with Apple and Mac devices/software Fast learner with the ability to multitask under pressure Tech-savvy with strong problem-solving abilities Positive, team-oriented attitude By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively “Judge”) to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge’s Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
nmiller@judge.com This job and many more are available through The Judge Group. Find us on the web at www.judge.com
