Manager of Production | Times Square Global Flagship (1937) Position Available In New York, New York

Manager of Production | Times Square Global Flagship (1937) Krispy Kreme – 3.3 New York, NY Job Details Full-time From $80,000 a year 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Food production Food safety management Management HACCP Certification Sales Customer service 5 years Kitchen management Senior level Leadership Restaurant experience Communication skills 10 years Full Job Description The Manager of Production will oversee back of house and production operations (e.g., maximizing line efficiencies, controlling variances in daily production of product) and help with the providing a great guest experience via the Doughnut Theater and guest journey. They work to exceed customer expectations, foster a culture of teamwork, develop staff members’ abilities and competencies, meet and exceed the financial objectives established for their assigned location. The Manager of Production will be responsible for the full employee life cycle for production Krispy Kremers.

Principal Duties and Responsibilities:

• Understand and implement procedures to maximize efficiencies and control variances in daily production of product and overall store performance
• Understand and implement store quality control procedures and ensure all product meets Krispy Kreme quality standards
• Coordinate production schedules to meet customer demands and minimize labor hours
• Responsible for Doughnut Makers in production focusing on creating a great guest experience
• Inspect, troubleshoot and assess any production or equipment problems
• Maintain appropriate inventory control standards, including conducting physical counts, ensuring damages are packaged and returned appropriately
• Ensure stock room areas are organized and kept to the highest of standards
• Responsible for managing Inventory Specialists and ensuring they are keeping track of inventory counts, damages and other processes
• Assist General Manager in recruiting, hiring, training, and dispute resolution for production employees
• Assist General Manager in managing income and expense budgets and reporting sales and other important information.
• Demonstrate leadership in employee development, including that of Key Staff Essential skills and

Experience:

• 5 years of production/kitchen management experience in full-service restaurant or QSR environment
• At least 10 years of experience in sales, customer service or food production/manufacturing.
• Must be at least 18 years of age
• Experience with sales, management, production, and customer service
• Strong communication, organizational, and leadership skills Self-motivation, creativity, and adaptability

Job Type:

Full-time Pay:

From $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

10 hour shift Day shift Night shift Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to

Commute:

New York, NY 10019 (Required) Ability to

Relocate:

New York, NY 10019: Relocate before starting work (Required)

Work Location:

In person