BizTech Technical Writer Position Available In Fulton, Georgia

Location:

REMOTE Salary:

$65.00 USD Hourly – $70.00

USD Hourly Description:

Our top hospitality and rental client is currently seeking a

BizTech Technical Writer Job Title:

Biztech Technical Writer Location:

Remote Contract:

12+ Months (Contract to Hire/Extend) Summary We are seeking a highly skilled and detail-oriented Technical Writer to join our team. In this role, you will be responsible for creating, maintaining, and enhancing documentation related to internal company processes, tools, and technologies. You will work closely with cross-functional teams, including engineering, product management, operations, and HR, to ensure that complex information is distilled into clear, concise, and accessible documentation. Your work will play a critical role in ensuring that employees across the organization have the resources they need to work efficiently and effectively. Responsibilities Document Development Create and maintain technical documents, including internal processes, system architecture, APIs, tools, and workflows. Translate complex technical and procedural information into user-friendly guides and resources. Develop FAQs, training materials, onboarding documentation, and internal wikis. Collaboration Work closely with subject matter experts (SMEs), including engineers, product managers, HR, and operations teams, to gather content requirements for migrating Confluence to RightAnswers. Collaborate with stakeholders to review, validate, and refine content. Content Management Develop content taxonomies to apply metadata to new and existing content. Organize and categorize documentation to ensure easy access and discoverability using content taxonomies. Assist in all phases of the knowledge lifecycle-manage version control and ensure that documentation is always up to date. Troubleshoot and guide stakeholders towards solutions addressing issues arising from any stage in the content lifecycle. Process Improvement Audit existing documentation to identify gaps, redundancies, or outdated information. Propose and implement improvements to streamline documentation workflows and enhance usability. Knowledge Sharing Advocate for best practices in documentation and knowledge-sharing across the organization. Train employees on how to effectively navigate and contribute to internal documentation systems. Qualifications 5+ years of experience in technical writing, UX writing, or information architecture-preferably for internal tools or processes. Proven ability to turn complex technical or operational processes into clear, user-centered content. Demonstrated ability to prioritize and push forward in an ambiguous environment or with changing priorities. Strong analytical, organizational, listening, problem-solving, negotiation, and facilitation skills. Excellent writing, editing, and storytelling skills across various formats. Experience designing scalable documentation frameworks and governance models. Understanding of metadata, content, and information architecture best practices. Hands-on experience with enterprise content management systems like Confluence, RightAnswers, or similar. Familiarity with headless CMS platforms including Contentstack preferred but not required. Familiarity with IT systems and processes preferred. Curious about artificial intelligence’s role in evolving writing and knowledge management, and eager to apply new tools. Comfortable using tools like Miro and Slides to create diagrams, workflows, and visual guides. Experienced in working cross-functionally-partnering with subject matter experts and technologists to scale content. Collaborative and independent-thrives in cross-functional settings and fast-changing environments. By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively “Judge”) to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge’s Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

rnegi@judge.com This job and many more are available through The Judge Group. Find us on the web at www.judge.com